Current Positions

SHOWING 166 POSITIONS AVAILABLE

Conference & Banqueting Supervisor

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Kitchen Assistant

We a currently recruiting for a full time Kitchen Porter to join out team. 

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Meeting and Events Porter

* Be setting up and service of conference and events 

* Delivering service of food & drinks 

* Maximising opportunities

*Maintain high standards of Health and Safety 

*Available to work when guest needs you 

 

Always delivering outstanding service and quality standards. 

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Lounge Team Member (Bars Team Member)

An exciting opportunity has arisen for a talented individual to come and join our fabulous bar and F&B operations. 

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Linen Porter

As a linen porter you will be expected to ensure that housekeeping cupboards are fully stocked and that are supported with general housekeeping cleaning duties, reporting any maintenance issues. 

it would be ideal if the candidate had housekeeping experiance but not essential.

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Part Time Receptionist (24 hours)

The Opportunity

An exciting opportunity has risen for a Receptionist to work within this fabulous hotel. You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check ins’ or enquiries.

As the front facing member of the team, you will ensure you are presentable at all times engaging in positive communication with the team and department. Acting as a professional at all times and delivering consistently exceptional service to all guests.

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Housekeeping Team Member late Person

Join us as our Room Attendant
As a Housekeeping team member you’ll work under the guidance of our Housekeeping Management team, you’ll be working as part of the Housekeeping team and you will play a key part in creating memorable experiences, that create a home from home feeling for our guests. With your passion for cleanliness and keen eye for attention to detail you will maintain in high standards of cleanliness & presentation in our guest bedrooms.
We’re looking team membersto join our Housekeeping family. We believe that heartfelt, human connections make life worth living. So, we come to work every day eager to engage with our guests and each other.
If you’re looking to work for a company that can offer you flexibility and a great work life balance, IHG is the company for you!
We are looking for team members  with Passion, Energy and Warmth.

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Weekend Breakfast Chef

  

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Senior Sous Chef

successfull candidate should have good managerial skills with a close eye to stock control with targets to meet

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Maintenance Team Member

An exciting opportunity has risen for a Maintenance Team Member to perform all day-to-day preventative & reactive maintenance within the hotel.

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Reservationist

  • Supporting in the management of group bookings
  • Effective communication both verbal and written and responding to all requests in a timely manner.
  • Precise data input essential along with an eye for attention to detail 
  • Prioritising work load in line with business requirements  

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Housekeeping Supervisor

You will motivate and drive teams to deliver exceptional standards, identifying areas to improve and providing in-the-moment feedback. You will manage requests in a timely manner and work with other departments to provide a streamlined service. Creating a passionate and motivating culture, as Housekeeping Supervisor you will display a proactive and innovative approach to enhance the housekeeping team.

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C&E Host Matternity Cover

The Holiday Inn Bristol Filton has a dedicated Academy conference center which can accomodate from 2 to 400 guests.

Here at the Holiday Inn Filton the Conference and Events Host is a key position within entire Academy, you are the main point of contact for the delegates. As a host you will need to be able to detect and handle pitfalls and prolems quickly and efficiently.

Planning and Organising is a large part of the Academy Host. It is your responsibility to have everything prepared for next day and making sure every other department knows what is happening within the academy. For example Kitchen have to know how many they need to prepare food for the next dat, the daily planner which the host creates daily helps Kitchen to know if there are any major changes etc.

Great Communication skills is also another key sills to keeping everybody informed and to liaise with the sales team and hold  a close work relationship.

 

 

 

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Home Maker (Housekeeping Team Member)

We are looking for Room Attendants whose tasks include maintaining a high standard of cleanliness and guest service across the hotel, and providing a comfortable and luxurious stay for guests in a home away from home.

Background in a similar role is preferred, but not essential. This role Very physically demanding so previous jobs with transferrable skills would be beneficial.

If you’re looking to work for a company that can offer you flexibility and a great work life balance, LGH is the company for you!

You’ll have a natural commitment and flair for outstanding cleaning standards, and you’ll be able to deliver this in a confident, friendly and professional manner.

We are looking for a candidate who can motivate and delegate effectively, is enthusiastic, flexible and has a professional and caring attitude towards guests and colleagues alike.

We are looking for a Room Attendant with Passion, Energy and Warmth.

If you feel you are the right candidate for the role as our Room Attendant, then please click ‘apply’ now!

We’d love to hear from you!

You must meet the legal requirements to work in the UK

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Food and Beverage Team Member

We are recruiting fabulous F&B Breakfast Team memeber who has a real enthusiasm for the industry and have a real passion for creating memorable guest experiences. 

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Beauty Therapist

KEY AREAS OF RESPONSIBILITIES:

Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas.

To be aware of all treatments offered and any promotions on offer at any given time.

Responsible for achieving sales targets as set by the Treatment Manager/Head Therapist.

Assist with demonstrations/ events as required.

Must adhere to training as set down by the Treatment Manager and Head Therapist.

To maintain the stock at the correct level following set standards.

To use the correct quantities of products as specified by the manufacturer and not exceed that amount.

Must attend all training courses as deemed necessary by the Head Therapist.

Responsible for keeping up the high standard of treatment and service.

To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the Spa.

To maintain a high standard of appearance and personal hygiene as laid down by the Treatment Manager/Head Therapist.

To always be punctual and prepared in advance of treatments.

Ensure that daily sales figures are accurately recorded.

To be adaptable and accountable for all actions.

To cover reception as and when required.

To perform any other duties deemed reasonable by management.

Courtesy to guests and other members of staff at all times.

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Regional Director of Sales

As the RDOS, you will manage a team of local area sales managers (ASM) to develop new direct business from defined territories within the Heathrow area achieving quarterly sales targets

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Commis Chef

Summary of roles main purpose

To run any section in the kitchen as required and to play an active role in the running of the kitchen by assisting senior chefs as requested.

Principal accountabilities

To prepare food as directed by senior chefs

To use recipes accurately

To maintain a clean and organised section

To write a full and comprehensive daily job list

To assist the senior chef on duty in ordering the produce required by your section

Measure of success

Delivering food on time

Delivering food to quality level required

 

Essential

Up to date Level 2 (minimum) Food handlers training and certification

 

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Receptionist

As the front facing member of the team, you will ensure you are presentable at all times engaging in positive communication with the team and department. Acting as a professional at all times and delivering consistently exceptional service to all guests.

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Receptionist

The Opportunity

An exciting opportunity has risen for a Receptionist to work within this fabulous hotel. You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check ins’ or enquiries.

As the front facing member of the team, you will ensure you are presentable at all times engaging in positive communication with the team and department. Acting as a professional at all times and delivering consistently exceptional service to all guests.

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Reception Supervisor

As the front facing member of the team, you will ensure you are presentable at all times engaging in positive communication with the team and department. Acting as a professional at all times and delivering consistently exceptional service to all guests.

As the Reception Supervisor you will need to be confident in leading a team and setting an example with a high level of customer service. You will ensure that the shift runs smoothley and support the management team setting and achieving targets.

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C&E Team Member

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Regional Director of Sales - Heathrow

Great opportunity for a Regional Director of Sales (RDOS) to join our new sales division and effectively lead the sales requirements for our x3 hotels based within the Heathrow area and to achieve total hotel annual sales budgets

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Hotel Operations Manager

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Director of Sales & Marketing - The Welcombe

As the Director of Sales & Marketing (DOSM), you will be working alongside the General manager, in defining, implementing and developing the sales strategy, for the commercial plan of The Welcombe hotel and exceeding budgets

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Kitchen Porter

To take a primary role in keeping the kitchen up to the required level of cleanliness

To ensure that all relevant equipment is cleaned and returned to the relevant department as efficiently as possible during busy trading periods

To follow the daily/weekly cleaning schedule

To follow the correct usage instructions on all chemicals and ensure that they are stored correctly

To show willingness to take on additional responsibilities when necessary

To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request.

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Housekeeping Manager (Maternity Cover)

An exciting opportunity has risen for a Housekeeping Manager to lead, assist and inspire your dedicated team of housekeeping professionals to deliver exceptional service.

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Conference & Events Sales Manager

An exciting opportunity has arisen for a Conference & Events Sales Manager to join an incredible team you will be responsible for overseeing and directing all commercial aspects of conferences, banquets, and other events

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C&E Co-ordinator

Be rewarded professionally and personally with a host of fantastic employee benefits.

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C&E Supervisor

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Spirit Manager - Spirit Health Club Manager

An exciting opportunity has arisen for a health and fitness fanatics, as we are looking for a Spirit Manager for the Health Club within the Holiday Inn in Guildford 

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Accounts Team Member

This is a full time position working 39 hours per week Monday to Friday.

20 days holiday per year plus bank holidays.

 

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Golf Food and Beverage Manager - Maternity Cover

As Food & Beverage Manager you will manage all aspects of Food and Beverage, including facilities, sales and costs and maximising departmental profit. You will be responsible for engaging and driving the team towards a positive culture and communicating with them at all times, to ensure consistency across the department.

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Bartender

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Reception Manager

As Reception Manager at Hallmark Hotel Prince Regent you will have a key position in the coordination of front of house operations which includes Reception and Nights team. The Reception Manager is responsible for leading the Front of House team, driving guest satisfaction, maximizing revenue and cost control. As part of the HOD team the Reception manager will be roted as Duty Manager as well.

The Reception Manager should have previous experience in working in Hotels. You will be a hardworking person who endeavours to always give 100%.The right person should be well presented, be calm be able to think quickly under pressure. You must be able to think and act on your own initiative and have excellent customer service skills.You must be able to manage and train the Front of House Team. You must be flexible in your hours including weekend shifts.

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Guest Services Manager

Be involved with the management and all day-to-day guest services duties.

Be dealing with guest queries and requests efficiently and ensuring this is carried out through your team Provide first-class customer service

Be highly organised with good communication skills, both face to face and over the phone

Be a good team player, as well as able to work on your own initiative when necessary and have strong management and leadership skills.

Assisting departments at peak periods to ensure service levels are achieved.

Welcoming arriving guests and acknowledging VIPs, returning guests, those celebrating a special event and those with special requirements.

Resolve all guest complaints and ensure guest satisfaction prior to departure.

Responsible for health and safety, fire safety and procedures during your shift.

Ensure an effective handover to the next Duty Manager to assist with continuity of service

During busy arrival or departure periods acting as Host Manager in the hotel reception, welcoming arrival/departing guests and co-ordinating concierge and supporting reception

If you are a friendly and outgoing individual who enjoys providing excellent guest service and are looking for a challenging and rewarding role then this could be your ideal opportunity.

 

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F&B Supervisor

As an F&B Supervisor, you will be responsible for leading the Food & Beverage team day-to-day, reporting to the F&B Manager. Alongside this, you will be expected to adhere to thorough health & safety policies and ensure the safe operation of the department. You will also be provided with Duty Management training.

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F&B Manager

As F&B Manager you will supervise all aspects of Food and Beverage, including ensuring the smooth operation of meetings & events, sales and costs and maxising departmental profit. You will be responsible for engaging and driving the team towards a positive culture and communicating with them at all times, to ensure consistency across the department.

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Food and Beverage Host (Level 1)

Description goes here

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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Leisure Team Member

  • setting up, dismantling and maintaining equipment.
  • making sure areas and facilities are clean.
  • selling tickets and making reservations.
  • dealing with enquiries on reception.

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Housekeeping Team Member

Join us as our Room Attendant
As a Room Attendant you’ll work under the guidance of our Housekeeping Management team, you’ll be working as part of the Housekeeping team, as our Room Attendant you will play a key part in creating memorable experiences, that create a home from home feeling for our guests. With your passion for cleanliness and keen eye for attention to detail you will maintain in high standards of cleanliness & presentation in our guest bedrooms.
We’re looking for Room Attendants to join our Housekeeping family. We believe that heartfelt, human connections make life worth living. So, we come to work every day eager to engage with our guests and each other.
If you’re looking to work for a company that can offer you flexibility and a great work life balance, IHG is the company for you!
We are looking for Room Attendants with Passion, Energy and Warmth

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F&B Team Member

At Holiday Inn Hotels & Resorts our job is to bring the joy of travel to everyone. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

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Food and Beverage Team Member

We are recruiting fabulous F&B Team Members who have a real enthusiasm for the industry and have a real passion for creating memorable guest experiences.

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Lounge Team Member (Bars Team Member)

We are recruiting fabulous F&B Team Members who have a real enthusiasm for the industry and have a real passion for creating memorable guest experiences. You will act as an attentive member of the team working, passionately to engage in conversation with guests preparing their order, using upselling opportunities and making guests smile.
As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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Kitchen Porter

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Tax Manager

We are looking for an experienced Tax Manager to lead and manage the tax compliance of the UK group. We are looking for a self-starter who will enjoy setting up and delivering excellent tax compliance practices for the estate and provide business advice to the Executive and international ownership.

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Receptionist Maternity Cover

An exciting opportunity has risen for a Receptionist to work within this fabulous hotel. You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check ins’ or enquiries.

As the front facing member of the team, you will ensure you are presentable at all times engaging in positive communication with the team and department. Acting as a professional at all times and delivering consistently exceptional service to all guests.

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Capital Accountant

Reporting & Analysis
• Development and upkeep of an end to end capital reporting suite for LHMUK (quantitative and qualitative)
• Creation and analysis of various value-add tools including benchmarking reports and operating models
• Design of report writing, collation of commentary and preparation of regular and ad hoc presentations to internal and external stakeholders
• The measuring and supporting of the operation of approved budgets to forecast to actual spend
• Generation of other reports and tools as required

Capital Expenditure
• Custodian of the Capital Expenditure process: policies, procedure, process and controls, training, implementation and review
• Owner of the capital budget consolidation process and subsequent reporting on forecasting, spend and cash flow
• Transactional responsibility for fixed asset additions
• Supplier invoice capturing of all Capex invoices
• Supplier statement reconciliations and payments
• Responsibility for the fixed asset register and support in relation to the preparation of financial statements and audit of fixed assets
• Business investment support including preparation of detailed feasibility business cases and calculation of discounted cash flows, NPV and IRR when required
• Support in the review and approval of capital expenditure process
• Manage capital approval process in accordance with the Delegation of Authority
• Prepare relevant documentation and lead agenda for weekly FF&E review and approval

Other
• Various ad hoc projects as required (these may be system, financial or operational in nature)
• Inter-company reconciliations
• Balance Sheet Reconciliations

• Contractual support and evaluation of various agreements
• Provide support to the CFO and/or Operations Finance Director as and when required

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General Manager - The Queen

The hotel is one of our flagship properties within our portfolio and will have an important part in our strategic growth. Plus, you will be playing a pivotal part in leading a period of fascinating projects that the hotel will undergo in 2020, from re branding to a premium MPW franchise outlet investment.

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General Manager - Birmingham

You will have full responsibility for the entire day to day operation of the hotel including the day to day leadership and direction of the property. Maximising on sales and revenue and driving financial returns.

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C & E Team Member

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Breakfast Chef

Breakfast Chef

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Chef De Partie

As one of our talented chefs, you will work in a passionate team, supporting the foodservice experience on-site at the Welcombe, from delivering afternoon tea to providing great food for banquets and functions, as our chef you will have the chance to do it all.

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Home Maker (Housekeeping Team Member)

Main Duties and Responsibilities:
• To prepare for the day's work by stocking up on cleaning materials and stores.
• To service hotel bedrooms and public areas to company standard and within the allocated time frame.
• To be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel.
• To report breakages or damages immediately to ensure that repairs are carried out.
• To check the rooms against the status on the daily work sheet and notify the housekeeper of any variations immediately i.e. a resident being vacant.
• Be aware of the hotel procedures with regards to the control of key and guests' belongings in the hotel bedrooms.
• To re-stock Housekeeping store cupboards and your trolley.
• To return all equipment to their allotted store rooms at the end of each working day and to make sure that the storerooms and working areas are kept clean and tidy at all times.
• To report lost and found property immediately following the correct procedures.
• To maintain a cheerful and polite attitude to guests and colleagues at all times.
• To support a working environment which promotes positive attitude, pride and good morale.
• To report any suspicious people or bags to the Duty Manager or Housekeeper immediately.
• To complete any other reasonable tasks as requested by a member of the Management team.
• To attend meetings and training sessions when requested.Health & Safety
• To comply with all Health and Safety, COSHH, Risk Assessment, security and fire requirements in the department.
• Immediately report anything that could be a health and safety risk such as loose/bare wires, ripped carpets etc.The list of duties above is not to be regarded as exclusive or exhaustive. There will be other duties and requirements associated with your post and you may be required to undertake such duties as may be reasonably required of you.

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Marketing Executive

  • To oversee and approve the individual local hotel marketing projects as briefed by the LGH Hotel teams and make recommendations, rewrite copy and suggest improvements where appropriate.
  • To project manage group template and toolkit creation for hotel local special events including Valentines’, Mother’s Day, Easter, Father’s Day etc.
  • To work with the M&E Development Manager and take ownership and drive forward any LGH group M&E campaigns supporting creative, sales tools, implementation and concise communication to the internal stakeholders.
  • To project manage the Christmas brochure campaign, ensuring that content provided is on brand and thoroughly proof checked, working out brochure pagination, keeping all hotels to the strict Christmas brochure critical path.
  • To be responsible for co-ordinating website updates for our hotels with the IHG marketing partners, whether text, brochure uploads, new images or creating new pages.
  • Where necessary to lead and accompany group photographers at photoshoots at LGH Hotels.
  • To be the main point of contact between hotels and the email marketing agency to put through local hotel email requests and select the correct database for email broadcast.
  • To review results from e-mail marketing campaigns and amend/trial messaging where necessary.
  • To work with group nominated off and online agencies to manage, brief and copy write individual hotel marketing campaigns and products. To work with the nominated printers to negotiate the best print outcome for the brand and the hotel.
  • To help the rest of the marketing team to monitor and coach the individual hotels on social media and be responsible for responding to guest feedback on the group Facebook page.
  • To be a brand guardian of the Holiday Inn/Crowne Plaza brand guidelines and manage all campaigns within the correct budget and timeframes.
  • To regularly meet/communicate with the IHG marketing team and ensure we are maximising our marketing exposure through their loyalty scheme and online.
  • To support the rest of the marketing team on large-scale projects and seasonal marketing campaigns and support the hotels sales team with their needs.
  • To work alongside the food and drink team on menu creation as and when required.

Key Metrics

  • Delivery of LGH EBITDA / GOP targets
  • Reduce COS by supporting drive direct LGH strategy
  • Growth in e-mail marketing database and email engagement.
  • Increase in meetings and events enquiries to LGH Hotels.
  • Improvement in social media fans and engagement.
  • Turnaround of Christmas brochure project and growth in Christmas party covers.

 

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Receptionist

FoH

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Food and Beverage Team Member

F&B

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C&E Team Member

Fantastic opportunity has risen to become a C+E Team Member and work for the Biggest Hotel Company in the world. As C+E Team Member you will be responsible for smoothly running Conferences, looking after the customer service during Weddings, Private Family Dinners. Setting up conference rooms in according to customer requests.
From our Candidates we require to be:
• You will be a fantastic communicator with a can-do attitude
• You will have a positive and engaging demeanor
• Previous hotel experience is very important for us but not essential ( we believe that we can teach You everything what You need to do this role)
• Ability to work under pressure
• Ability to multi-task while work
• As the Conference & Events team work according to an organized schedule, flexibility to work according to business needs,

As we coming to a very busy period of time for our business we are looking for new team members which could support us with running meetings and events .
We have open a various positions including full time and part time jobs.
If You are interested with any of them send us Your CV and we will contact with You.
You do not need to be experienced with Conference and Events Role!!. We hardly believe that if You have a positive attitude and willing to learn we can teach You everything which is necessary to being a great C+E Team Member.

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Reception Manager

 

  • Ensuring delivery of exceptional guest service from each area to include reception and nights
  • Checking-in guests and responding to queries about the hotel
  • Making sure all kind of guest feedback is dealt with promptly 
  • Adherence to procedures relating to health, safety and security of guests



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Receptionist - casual hours

We are looking for someone to join our team on a casual basis. This would be suitable for someone with a reception or hospitality background that would be looking for 1-2 days per week, depending on the needs of the business.

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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Receptionist

The Role

  • You will be responsible for checking guests in and out of the hotel
  • Answering the main hotel switchboard 
  • Responsible for the reception float and main safe
  • Answering any guest queries
  • Making reservations 
  • Processing daily banking 

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Apprentice Chef

Apprentice Chef

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Housekeeping Team Member

We are recruiting fabulous Housekeepers who have real enthusiasm for the hospitality industry and have a passion for creating memorable guest experiences. Our Housekeepers are responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms and cupboards; replenishing guest supplies and at all times maintaining exceptional service levels.

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C&E Team Member

Fantastic opportunity has risen to become a C+E Team Member and work for the Biggest Hotel Company in the world. As C+E Team Member you will be responsible for smoothly running Conferences, looking after the customer service during Weddings, Private Family Dinners. Setting up conference rooms in according to customer requests.
From our Candidates we require to be:
• You will be a fantastic communicator with a can-do attitude
• You will have a positive and engaging demeanor
• Previous hotel experience is very important for us but not essential ( we believe that we can teach You everything what You need to do this role)
• Ability to work under pressure
• Ability to multi-task while work
• As the Conference & Events team work according to an organized schedule, flexibility to work according to business needs,

As we coming to a very busy period of time for our business we are looking for new team members which could support us with running meetings and events .
We have open a various positions including full time and part time jobs.
If You are interested with any of them send us Your CV and we will contact with You.
You do not need to be experienced with Conference and Events Role!!. We hardly believe that if You have a positive attitude and willing to learn we can teach You everything which is necessary to being a great C+E Team Member.

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F&B Supervisor

An exciting opportunity has risen for an F&B Supervisor to support the management of the F&B outlets.

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Spirit Health Club Cleaner (Part-time)

We are recruiting fabulous leisure club cleaner who have real enthusiasm for the hospitality industry and have a passion for creating memorable guest experiences.

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Kitchen Assistant

key member of the kitchen team, assisting with food production, deliveries & kitchen hygiene.

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Chef

  

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Kitchen Assistant (Part-time)

The Hallmark Hotel Derby Midland is looking to recruit a Kitchen Assistant, working 15 to 20 hours per week.

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Receptionist

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Night Auditor

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Spirit Team Member

Personal Training, Gym Inductions, Class Instructing, Reception Duties, Water testing, Day to day cleaning. Sales of memberships

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Kitchen Porter

to assist in maintaining our high Hygiene standards

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Front Office Supervisor

As Front Office Supervisor you will be responsible for greeting our members and ensuring their arrival experience is smooth and effectively managed. As the ambassador of the hotel, you will engage in positive communication with the team and motivate Front Office Team Members to deliver exceptional customer service

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General Manager

We are looking for a talented General Manager to come and lead the team, at our Holiday Inn property in Sutton. As the General Manager, you will have commercial responsibility for the entire hotel operation, leading a passionate and dedicated team in delivering excellent guest experiences

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Wedding Coordinator

Job Specification includes

• Produce weekly Event/Function Sheets; with an over-view of each event to be provided at the Weekly Operations Team Meeting.
• To ensure consistent and accurate communication to all Team Members as appropriate
• Support the Commercial Manager as directed
• Attend hotel and departmental induction.
• Attend Job chats and Performance Reviews
• Ensure that all guests are received in a courteous, polite and efficient manner; and with the upmost confidential.
• Through Pro-active activities; develop and nurture new Events
• Ensure efficient follow-up calls and after event sales calls
• Respond to any new enquiry within 2 hours; to ensure efficiency
• Provide personalised proposals and relevant contracts/invoices for confirmed events.
• Conduct 1:1 appointments/show-rounds with prospective clients; which will include out of office hours commitments
• To ensure that every sale opportunity is exposed; and key annual budget lines are understood and delivered. Ultimately maximise all revenue opportunities.
• To continue to grow and expand the Weddings and Special Events at Hallmark Hotel; with influence by the Director of Sales.
• Through pro-active activities; ensure that the Hallmark increases their prominence in the Market-place; supported by the Director of Sales
• To assist the Conference Co-ordinator with the sale and promotion of Conference business.
• Ensure that all hotel and company standards; and current legislation are adhered to all times.
• Achievement of Weddings & Banqueting Budget Line Targets

• Responsible for the smooth and effective promotion/selling of Special hotel events i.e. Christmas, New Year, Wedding Fayres, Valentines. Mothering Sunday etc as instructed by the Commercial Manager

• To participate in Sales Blitz Call days; and regular practice of pro-active sales call to drive business enquiries forward.
• Adhere to PEM and Pheonix on input of Data; and follow company standard procedures at all times
• To grow and develop, existing customers through regular contact, meeting and greeting, follow up calls, etc
• To ensure that a professional appearance and manner, is shown to all visitors, resulting in positive PR both internally and externally of the M&E team.
• Wherever possible use your 6th sense and listening skills to surprise and delight our guests & teams
• Bring to the attention of the GM any colleagues that should be recognised and rewarded for going above and beyond
• Remember to be a brand ambassador at all times
Specific service standards will be maintained in line with company operating procedures

 

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Sous Chef

As Sous Chef you will know this pivotal role is essential in making sure the kitchen runs like clockwork. Reporting into the Head Chef, you will know that passion and quality are at the forefront of everything we do. Working with the best seasonal produce to deliver quality dishes to our guests. We are looking for a talented Sous Chef to join our team who have a love for cooking great food and developing themselves further, with a hunger to learn.

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Head Chef

As Head Chef, you will know that passion and quality are at the forefront of everything we do. Working with the best seasonal produce to deliver quality dishes to our guests. We are looking for a Head Chef who can lead, train, motivate and develop the team. You must be a resilient Head Chef, with the ambition and drive to be part of a growing business.

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Hotel Room Attendant

  

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Cluster Financial Controller

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Kitchen Assistant

will be working within the kitchen team assisting with washing up and some salad and vegetable preparation

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F&B Assistant Manager

An exciting opportunity has risen for an F&B Assistant Managerr to support the management of the F&B outlets. Supporting the F&B operations through a positive approach, you will drive the team to deliver exceptional service with an authentic approach. Working with the F&B Manager, the ideal candidate will have strong experience in motivating teams to drive sales and making guests smile.

As F&B Assistant Manager, you will engage in positive communication, acting as an ambassador within your department. You will manage teams providing in-the-moment feedback where necessary, ensuring team members are fully trained and identifying areas to support.

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Spirit Consultant

As Lifestyle Consultant you will responsible :-

-To control entry to Spirit Health Club through adherance to the Health Commitment Statement and club entry policy.
-To supervise safe use of all club facilities and club user welfare at all times.
-To assist in the promotion of membership at the Spirit Health Club by being involved in the planning and delivery of membership promotional activities, handling  membership enquiries in accordance with the Spirit sales process and administering new membership joiners.
-Assist in the promotion and sale of other Spirit Health Club services and products.
-Assist in the retention and satisfaction of Spirit Health Club members through engagement, support in helping members achieve their health and exercise goals and providing a high level of service.
-To assist in the compilation of management reporting information as requested, adhering to given deadlines.
-To take responsiblity for stock control accounting systems.
-To take responsibility for cash handling and cashing up.
-To maintain the cleanliness and general upkeep of the Spirit Health Club at all times.
-To deliver activities and events as part of the clubs fitness programming and service offering to members and hotel guests (eg group exercise classes, aqua-aerobics, running the club etc)
-Assess the physical condition of users in accordance with the Spirit Health Club approved assessment procedures.
-Prescribe exercise safely and effectively, in line with exercise guidelines promoted within Spirit and industry accredited training qualifications.
-Maintain member records confidentially in accordance wtih Spirit Health Club procedures.

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Accounts Ledger Assistant

We are currently looking for a hardworking, highly organised and customer focussed individual to join our busy Accounts Payable Team, based at our office in central Derby. This is a temporary role starting in January for a minimum of three months.

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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Hotel Room Attendant

    

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Receptionist

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Group Meetings and Events Development Manager

We are looking for a talented individual with proven knowledge and experience within the M&E sector to come on board and join us as our new Group Meetings and Events Development Manager.

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Receptionist

* Ensure all Guests recive True Hospitality

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Meetings and Events Sales Executive - Central Office

An exciting opportunity has arisen for an M&E Sales Executive you will actively work as a member of the Meeting & Events Sales team, delivering all aspects of total MICE Revenue, for designated clusters of hotels, in order to achieve the budgeted objectives (revenue, profit contribution, market share)

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Food and Beverage Supervisor

An exciting opportunity has risen for an F&B Supervisor to support the management of the F&B outlets.

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Cluster Revenue Manager

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Housekeeping Supervisor

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F&B Team Member

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Cluster Meeting & Events Sales Executive

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Night Receptionist/ Auditor

As a member of our Front Office team, you will be responsible to ensure that our guests receive an exceptional level of service during their stay. We seek an individual with passion, drive and initiative to create memorable and lasting impressions on our guests. Your primary role will be to perform assigned audit and financial functions, and to assist in all Front Office related tasks to efficiently assist guests to the expected high Hotel Standards.

Main Responsibilities:

  • Auditing guest accounts to ensure that room rates and market codes are correct and congruent
  • Running the night systems audit and ensure all data is accurate
  • Maintaining and processing period transaction data and reports, and daily revenue reporting.
  • Inputting report figures; complete reports according to standards
  • Front Desk and Food and Beverage credit card transaction reconciliation
  • Checking-in and checking-out our guests in an efficiently in a professional and knowledgeable manner
  • Displaying a strong understanding of hotel emergency procedures (fire, disabled guests etc.)

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F&B Supervisor

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As the friendly face of our food and beverage team, you’ll be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You'll be responsible for supervising food and beverage team, ensuring quality service and standards are maintained to deliver a great guest experience.

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Commis Chef

The Opportunity

An exciting opportunity has risen for a Commis Chef to support the kitchen operations within our fabulous hotel. You will assist with basic preparations and manage the cold sections. Working with a dedicated team of experts, as Commis Chef you will learn something different every day as you work with new seasonal menus and unique presentations.

As Commis Chef you will prepare fresh ingredients for cooking, preparing items in a timely manner. Ensuring cleanliness is a high priority and exceptional service is consistent.

Ideal Candidate

You will have a love for good food and be passionate about developing new skills

You will need a cool head to work in a busy kitchen

Ability to take instruction in a timely manner

You will have a Level 2 Food Safety qualification or a willingness to study

Will have a sense of fun and enthusiasm enhancing team motivations

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Commis Chef

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Kitchen Porter

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Golf Team Member

The role will include being competent in all areas of the golf operation such as:

  • Taking member and visitor tee time bookings
  • Exceptionally high levels of customer service
  • Oversee all golf shop activities in the absence of the Head Professional and Head Assistant Professional
  • Schedule and conduct the running of golf competitions
  • Promoting and merchandising the golf stock

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Reservations Supervisor

As Reservations Supervisor you will be responsible for:-

Inventory Control, and Sales and Pricing Strategy, assist in Forecast and Budgets with the General Manager and Sales Manager.
Help drive Commercial Performance.
Optimize all available space through distribution channels.
Utilizing the Companies revenue management systems and support the brand and Company revenue strategy.
Assist and Manage groups and corporate accounts and work along-side the Sales Manager.
To develop telephone relationships with key corporate clients.
To ensure that all group reservation are correctly entered into Opera.
The Skills and Experience you need to thrive in this role:

1+ years of direct experience as a Reservations Agent/Supervisor.
Strong preference for setting up and using systems to monitor and evaluate information from a wide variety of sources.
Effective communication, organizational and planning skills.
Excellent knowledge of Central Reservations Systems.
Opera experience is essential with previous experience with extranet sites.
Ultimately with our team here at the Hotel, we need someone who will be willing to help out everywhere, you may be required to be the Duty Manager, help out on reception or just assist the team where required.

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Driver/concierge - Flexible hours

An exciting opportunity has risen for a passionate Concierge / driver to accommodate guest requests and deliver an exceptional level of service. You will be an enthusiastic individual and will be ready to drive the hotel shuttle bus to drop off and pick guests from the airport terminals; as Concierge / driver you will be able to provide recommendations to deliver a personalised service.

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Kitchen Assistant

The job involves all aspects of working in a busy kitchen, from recieving and checking deliveires, daily cleaning and deep cleaning tasks - to working and leanring along side the chefs.  Shifts are varied from early starts and late finishes, so you must have relevant trasportation links to meet buisness demands.

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Leisure Club Apprentice

As a Apprentice in training you will ensure the highest standard of customer service, making sure all customers and guest are cared for, offering advice and guidance to help them achieve their fitness goals. if successful the company will pay for 100% of your Fitness Instructor Program Level 2.

Other responsibilities include:

To ensure an efficient and welcoming service to customers - ensuring that service at the reception, gym, and pool areas are prompt, friendly and attentive to customer's needs.
To conduct gym inductions,once qualified
Pool Responder duties,training provided.
To work to the Standard of Performance manuals within the department
To ensure the Gym, pool and reception areas are kept clean and tidy and provide a welcoming environment to customers and guests.
To maximise the financial potential of the Leisure department at every opportunity. Up selling and cross selling products and services.
Taking booking, manging personal data and updating the systems.
To assist other members of the Leisure and Hotel Team as required.

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Commis Chef

Assisting the chefs as a team of 4-6 in the kitchen to produce food for all our outlets. Delivering consistancy to the hotel and Marco Pierre White set standards.

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Chef De Partie

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Linen Porter/Room Attendant

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Receptionist

Reception Team Member, At the Holiday Inn Brentwood M25 Jct.28 we are looking for an exceptional person to provide outstanding service to our guests and who put our people at the heart of everything we do. An exciting opportunity has arisen for a Full Time Reception Team member to join the Holiday Inn Brentwood, M25, J.28 reporting into the Reception Manager.

The successful applicant for this role will ensure that they act with integrity at all times by knowing the hotel and how they can personally drive the business, deliver excellence by demonstrating a service attitude that exceeds expectations, have the ambition to continuously improve and be able to show that they care by putting their colleagues and guests first. We’re looking for someone who can maintain a positive and calm outlook, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service. Experience within a customer facing role within a hotel environment would be preferable. In return, we will give you a competitive salary and benefits package, and opportunities to learn new skills and grow your career.

This role is shift work and includes weekends. Working 5 days out of 7. Working hours will be between the hours of 6:30am and 11pm on a shift pattern.

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Housekeeping Supervisor ( Maternity Cover)

An exciting opportunity has arisen for a Housekeeping Supervisor to support the Housekeeping Manager to lead, assist and inspire your dedicated team of housekeeping professionals to deliver exceptional service.

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Spirit Club Supervisor

An exciting opportunity has risen for a health and fitness fanatics, we are looking for a Lifestyle Consultant for the Spirit Health Club within the fabulous hotel. As the first point of contact, you will oversee the Spirit Health club operations, answering queries and overlooking the facilities which may include; gym, swimming pool, sauna, steam room and beauty facilities.

As Lifestyle Consultant you will be passionate about health and fitness and will positively promote the facilities within the Spirit Health Club.

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F&B Supervisor

Key Responsibilities:

Effectively lead and assist in managing the F&B department in order to help us achieve our goals.
Preparing the restaurant and bar for service, ensuring high standards of presentation, and providing attentive and knowledgeable service to our guests.
Supporting where needed to host tables whilst maximising sales opportunities through upselling and making recommendations to our guests.
The ideal candidate

Experience as a F&B Supervisor, or leading a team
Authentic energy and a genuine passion for making guests smile.
Having a good knowledge of wines and cocktails.
Having a natural flair and confidence in your own ability and exceptional attention to detail.
All Applicants should be able to work flexible hours on any day of the week.

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Reception Manager

JOB PURPOSE: To assist in the day to day running of the Front Desk department to ensure a consistently high level of service offered to guests.

Previous experience of working within a reception role, in a hotel environment is essential. To be considered, you must have the ability to communicate on all levels, be able to work within a team, have a passion for working within the hospitality environment and be comfortable working within set procedures, guidelines and protocols. Other requirements of the role are IT and cash handling skills along with the ability to work under pressure.

We’re looking for an individual to;

  • Develop plans to increase occupancy and ADR through walk-ins and up-selling at the front desk.
  • Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
  • Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
  • Ensure Front Office staff provides guests with prompt service, professional attention and personal recognition
  • To proactively work towards achieving excellent customer service through Front of House operations. Promote a professional image for the business and build strong relationships with customers that will develop loyalty and repeat bookings. Assist all members of the team to exceed customer expectations and achieve strong customer reviews
  • Have a real passion for hospitality.
  • If you feel you have the energy and drive to take on this highly important role in the hotel then we would like to hear from you

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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Commis Chef

An exciting opportunity has risen for a Commis Chef to support the kitchen operations within our fabulous hotel. You will assist with basic preparations and manage the cold sections. Working with a dedicated team of experts, as Commis Chef you will learn something different every day as you work with new seasonal menus and unique presentations.

As Commis Chef you will prepare fresh ingredients for cooking, preparing items in a timely manner. Ensuring cleanliness is a high priority and exceptional service is consistent.

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Leisure Club Housekeeping Team Member

Cleaning the leisure club

Ensuring that the cleanliness is maintained to a high standard

 

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Leisure & Spa Manager

As our Leisure & Spa Manager, you will have the responsibility in managing the leisure and spa facilities operations, through a positive approach and drive the team to deliver exceptional service with an authentic approach.

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Night Kitchen Assistant

An opportunity is arisin for a night kitchen assistant to join our team. Shifts are normally 6pm - 4am though there is room for flexibility. The job role will include general kitchen assistant duties, in cleaning dishes, pots and pans. The role also involves deep cleaning of equipement to maintain the standards of cleanliness required in the kitchen. This role would suit someone local requiring a level of flexible working and ability to work alone at times.

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Maintenance Team Member

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Chef De Partie

To follow specifications, maintain cleanliness and fulfil tasks set by senior chefs

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Conference & Events Sales Supervisor

As our Conference & Events Supervisor, you will manage the Conference & Events Team ensuring they are consistently delivering exceptional service. You will meet and greet all conference organisers and ensure that their requirements are met within time scales

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C&E Co-ordinator

Assist with the smooth and efficient operations of the department through prompt, effective and proper reservations and sales service to achieve maximum room and M&E revenue in order to meet or exceed the hotels revenue target
Work directly with key decisions makers in negotiating rates to meet their accommodation and meetings and events requirements.
Perform any other duties that may be requested by the Reservations and Conference Sales Manager.

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Assistant Food & Beverage Manager

The Opportunity

An exciting opportunity has risen for an Assistant F&B Manager to support the F&B Manager operations of our food and beverage outlets including in room dining. The role will look to manage the outlets through a positive approach and drive the team to deliver exceptional service with an authentic approach. Working with the team, the ideal candidate will have strong experience in motivating teams to drive sales and making guests smile.

As Assistant F&B Manager you will supervise all aspects of Food and Beverage, including facilities, sales and costs and maximising departmental profit. You will be responsible for engaging and driving the team towards a positive culture and communicating with them at all times, to ensure consistency across the department.

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F&B Team Member

As F&B Team Member you will prepare the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business you will be an ambassador of the hotel, upholding the brands reputation through delivering exceptional customer service.

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Breakfast Chef

Planning Activities-5%
 Schedule annual holidays – where possible in alignment with business trading cycle.
Organizing Activities-15%
 Report for duty on time in line with department personal presentation standards – submit specific time off requests per department guidelines.
 Be aware of planned learning sessions at attend as required.
 Be aware of department standards, goals, objectives and performance.
 Organise yourself, (any commis and/or apprentice support) and the kitchen to ensure you are able to deliver the pre-service and breakfast service tasks effectively and to the required standard.
 Understand the specifications of the dishes we sell, their price and the processes and systems designed to present them to our customer.
Direct Activities-60%
 Communicate clearly between food service team and culinary colleagues – both ways.
 Requisition required commodities and materials in line with forecasted sales
 Work to achieve the optimal yield from commodities supplied.
 Ensure that all food dishes are fully prepared as specified and that no products are delivered to our customers that do not fully meet this specification.
 Ensure that all prescribed and designed process, systems and standards are maintained
 Ensure that your shift support receives appropriate levels of supervision and that their learning experiences / skills improvement are recorded effectively.
 Maintain your work station cleanliness and tidiness constantly.
 Ensure you are ‘en place’ in sufficient time and that you contribute consistently to a highly effective breakfast service.
 Participate positively in pre and post service briefs and apply learning to future service.
 Maintain an understanding of likely demand during service -always work to minimise waste by preparing and ‘producing’ appropriately.
 Oversee and provide ‘learning’ support for junior team members.
 Ensure you close down your section and complete end of shift procedures.
Guest Facing Activities-15%
 Present yourself in a professional manner and acknowledge guests with a positive approach at every point of contact.
Team Activities-15%
 Work as part of the culinary and wider F&B team, interacting positively with your colleagues.
 Report malfunction of services, equipment and any repair requirements relating to wall surfaces, floors, light fittings or wall switches, to the Head Chef.
 Ensure your behavior respects the perspective, privacy, safety and security of our guests, contractors and work colleagues at all times.
 Provide constructive suggestions /feedback to the leadership group on product, process or learning delivery improvements.
 Apply yourself fully during team training and briefing exercises.
 Always deliver your ‘fair share’ in team task elements of the role and support colleagues whose own workload may temporarily exceed your own.

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Reception Host (Level 1)

SMILE
• Demonstrate an excellent customer focused approach to work.
• Assist the reservations team with administration as required.
• Co-operate with all departments in the hotel to ensure the correct reports and information are provided on request.
• Be part of the hotel fire team and assist in hotel evacuations as required by the Deputy General Manager.
• To log any maintenance issues and ensure the information is passed on to the maintenance team.
• To support a working environment which promotes positive attitude, pride and good morale.
• Ensure all housekeeping requests are passed on and actioned.
• Lost property queries are to be logged and passed to Housekeeping.
CONNECT
• To follow company standard check-in and out procedure.
• To answer telephone calls promptly and direct calls efficiently.
• Understand all hotel facilities and events available in order to provide the information to guests.
• To note all guest feedback and pass on to the Deputy General Manager.
• To answer all email enquiries promptly and effectively ensuring spelling and grammar is checked.
DELIVER
• Handle all event enquiries, obtaining relevant information and passing this on as required.
• Raise charges for No show reservations and forward invoices accordingly.
• Process deposits for hotel events and future reservations.
• Process out of hours reservations enquiries according to company standard.
• Follow cash and key handling procedures ensuring no discrepancies arise.
• Work with front office software to ensure hotel records and databases are up to date.
• To comply with all Health and Safety, COSHH, Risk Assessment, security, fire and Bomb Threat procedures.
• Proactively look out for sales leads and pass to relevant central or regional support
• To ensure all team members process sales ledger bills accurately ensuring they always have backup documentation and reference numbers listed on the Invoices
• To ensure all revenue is captured and daily checks are in place to make sure all opportunities are learnt from for future.
• Minimise risk for all-in house credit accounts by taking pre-authorisations upon arrival.
• To ensure attention to detail is at the highest standards.
DELIGHT
• Ensure the front desk is kept presentable and manned at all times.
• To deal with any guest issues promptly and rectify where possible, if necessary this should be referred to the Deputy General Manager.
• Wherever possible use your 6th sense and listening skills to surprise and delight our guests & teams
• Bring to the attention of the GM any colleagues that should be recognised and rewarded for going above and beyond
• Remember to be a brand ambassador at all times
Specific service standards will be maintained in line with company operating procedures.

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Kitchen Porter

KITCHEN PORTER VACANCY

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Assistant Conference & Events Operations Manager

Reporting into the Conference and Events Operations Manager you will assist in the management and performance of the conference and events team in delivering an exceptional service to all the guests within our busy academy.

Making sure that all standards are implemented and exceeding our guest expectations, making sure that all staff members receive regular coaching, training and supporting them in their own personal development feedback.

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Assistant Housekeeping Manager

We have an opportunity for a talented housekeeping individual to come and join the impressive & passionate housekeeping team as our new Assistant Housekeeping Manager at the Holiday Inn Bristol Filton.

Working alongside the Housekeeping Manager, you will motivate and drive your team to deliver exceptional standards, identifying areas to improve and providing in-the-moment feedback.

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Housekeeping Team Leader

An exciting opportunity has risen for a Housekeeping Team Leader to support the Housekeeping Manager with leading team of housekeeping to deliver exceptional service. We looking for positive people, pro-active, can do attitude and willing to learn.

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Head Chef

Some Of The Key Responsibilities:

  • Supervise the kitchen in the preparation and presentation of all food items in accordance with the hotel’s food and beverage standards and standardised menu guidelines.
  • Monitor standards of production to ensure quality.
  • Supervise all aspects of kitchen cleanliness and co-ordinate the effective utilisation of all kitchen team members using effective staffing levels, ensuring all kitchen areas are maintained in a hygienic condition at all times and ensuring adherence to hotel standards.
  • Control of food purchasing levels.
  • Control the drafting of rosters, ensuring each area is effectively covered and within keeping of the hotels annual manning and payroll budgets.
  • Maintain a sound knowledge of purchasing procedures for food stocks. The control of purchasing levels and ensuring all necessary measures are in place to maintain budgeted food costs, whilst ensuring adequate food stocks and maintaining standards.

 

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Chef

Our menu is bursting full of feel-good comfort foods, healthy options, with the combination of modern British and European cuisine, prepared with flair, passion, and imagination, sees fine regional produce served with the freshest seasonal ingredients.

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Commis Chef

As a Commis Chef, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest experience. A Commis Chef would also be required to prepare all mis-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Prepare and present high quality dishes within company guidelines
• Keep all working areas clean and tidy and ensure no cross contamination
• Prepare all mis-en-place for all relevant menus
• Assist other departments wherever necessary and maintain good working relationships
• Report maintenance, hygiene and hazard issues
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Awareness departmental targets and strive to achieve them as part of the team
• Be environmentally aware

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Commis Chef

You will have a love for good food and be passionate about developing new skills
You will need a cool head to work in a busy kitchen
Ability to take instruction in a timely manner
You will have a Level 2 Food Safety qualification or a willingness to study
Will have a sense of fun and enthusiasm enhancing team motivations

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Chef De Partie

You will be a passionate foodie and will have great cooking skillsYou will have a cool head within busy kitchenMust have the ability to multi-taskWill have an authentic drive to managing periods of change.Will have a sense of fun and enthusiasm enhancing team motivations

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Housekeeping Supervisor

Main Duties
·To be responsible for the supervision and control of the cleaning and servicing for all bedrooms and public areas in the hotel.
·To help guests have a memorable experience in a spotlessly clean and well maintained rooms.
·To train and develop a team of individuals to their fullest potential.
·Always maintain a positive and friendly attitude, even when working to achieve solutions to challenges.
·Follow all company H&S policies and procedures.
·Report any maintenance problems, safety hazards, accidents, or injuries to the Operations Manager.
·Perform other reasonable job duties as requested by Operations Manager.

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Housekeeping Room Attendant

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Commis Chef

As Commis Chef you will prepare fresh ingredients for cooking, preparing items in a timely manner. Ensuring cleanliness is a high priority and exceptional service is consistent.

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Part-time weekend Hotel café lounge assistant

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Night Manager

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Assistant Food and Beverage Manager

As Assistant F&B Manager you will supervise all aspects of Food and Beverage, including facilities, sales and costs and maximising departmental profit. You will be responsible for engaging and driving the team towards a positive culture and communicating with them at all times, to ensure consistency across the department.

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Commis Chef

As part of the role you will be expected to support a working environment which promotes positive attitude, pride and good morale whilst ensuring high standards of quality control, handling and storage of commodities to current legislation. With the support of an experienced Head Chef and General Manager, this is a great opportunity for someone to progress and develop their career.

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Nights Assistant

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Breakfast Chef

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Wedding, Conference and Special Events Co-ordinator

o Develop and maintain excellent product knowledge
o Demonstrate excellent re-active and pro-active sales skills throughout all customer interactions and correspondence
o Develop future and repeat business with both new and existing customer
o Identify and communicate Sales Lead opportunities
o Conduct hotel site inspections/showrounds to fulfil customers expectations
o Support with client entertaining, event hosting/welcoming and hotel networking events as required
• Provide consistent and effective communications with the hotel/s operational teams
o Record and process, using C&E computer systems, all bookings, cancellations and amendments promptly and in line with company standards
o Prepare accurate BEO’s/Function sheets, ensuring all customer requirements and expectations are clearly communicated to the operational teams for service delivery
o Meet and Greet customers as required
o Complete post event follow-ups, share, communicate and act upon relevant customer feedback
• Comply with the companies ways of working and best practice standards
o Accurately enter data into all systems and business tools
o Organise and priorities work load in order to ensure guaranteed response times and deadlines are met
o Meet the minimum company and industry standards for all Test Calls/Emails/RFP’s
• Actively implement revenue capture across the department in order to enhance revenue and protect customer service.
• Suggestive selling at every opportunity.
• To ensure communication procedures are effective and efficient on a day to day basis, with key operating functions to ensure customer service standards are maintained.
• To report any malfunctions or damage to maintenance.
• To meet and greet all conference organisers and ensure that their requirements are met within the specified time scales.
• To develop interactive customer relations and to be aware of any possible future requirements. To relay such information and ideas to the C&E Operations Manager for the enhancement of customer expectation.
• To display a ‘Can-Do’ attitude at all times.
• Establishes and maintains effective employee working relationships.
• Attends and participates in daily briefings and other meetings as scheduled.

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Kitchen Porter

Objective:

To maintain a consistent level of service within the Kitchen, to demonstrate our philosophy of great style, great food and great value.

Responsibilities:

Financial

• To ensure minimum wastage.

• To understand daily departmental costs and how they influence profit and loss results.

People:

• To attend and contribute to departmental meetings.

• To participate in training and development for kitchen procedures and product knowledge.

• To develop a close working relationship with all departments, colleagues and managers to ensure guest expectations are met.

• To co-operate with all members of the team to provide the best possible service and product.

• To assist in maintaining a positive culture throughout the department.

Service and Product:

• To follow the cleaning schedules for the kitchen.

• To provide a constant supply of clean dishes and crockery for all outlets.

• To minimise breakage’s though the careful storage and delivery of crockery and glassware.

• To liase with the chefs as to their daily needs

• To maintain levels of service that consistently exceeds the expectations of our guests.

• To avoid wastage at all times, and ensure it is stored securely and safely.

• To report any maintenance issues to the Head Chef immediately.

• To ensure that the dishwasher is cleaned down after each service.

General:

• To follow all statutory regulations.

• To uphold the conditions of the food hygiene policies.

• To observe all-statutory regulations and comply with these requirements.

• To comply with all policies and procedures as written in the staff handbook.

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Housekeeping Team Member

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Receptionist 16 hours / week x 2 positions

An exciting opportunity has arisen for a Receptionist to work within this fabulous hotel. You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins’ or enquiries.

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Kitchen Porter

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Waiter/ Waitress

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Evening F&B Team Member

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Weekend F&B Team Member

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Breakfast Team Member

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Bar Team Member

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Housekeeping Supervisor

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Kitchen porter

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Housekeeping Team Member

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Chef De Partie

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F&B Team Member

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F&B Team Member

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