Facebook Twitter LinkedIn

Door Person - Sofitel London Gatwick

Vacancy Details

  • Outstanding customer care at all times
  •  Welcoming guests as they arrive at the hotel entrance
  •  Luggage handling from vehicle to hotel and vice versa
  •  Managing the hotel entrance area to include its cleanliness and appearance
  •  Ensure all customer queries or requests are handled in a polite, efficient and courteous manner
  •  Maintaining all equipment and work areas, including key and cash security
  •  Maintain a high level of hotel and product knowledge at all times
  •  This role involves being outside of the property in all weathers and conditions


What we are looking for

  • Previous high volume hotel experience is preferable
  •  Previous customer service experience is essential
  •  A capability and commitment to delivering high levels of customer care
  •  A smart and professional appearance
  •  A positive attitude and excellent communication skills
  •  Experience of working as part of a winning team
  •  Ability to remain calm whilst under pressure
  •  Physical fitness
  •  A willingness to work outdoors in all weathers

If you feel you have the skills and experience required to become our Door Person, please click apply now. We’d love to hear from you!

Benefits package

  • 28 days' paid holidays during each holiday year
  • 5 days extra holidays for employees with over 5 year service
  • £200 for recommending someone into the organisation
  • Preferential room rates for yourself and your family
  • Free Tea, Coffee and Hot Meals whilst on duty
  • Discounted gym membership
  • Uniform and free laundry service for most positions
  • Discounts on local travel
  • Discounts with Merlin entertainments
  • Access to MyAroraBenefits portal with a vast range of in store and online discounts across many UK retailers
  • Free eye care vouchers for VDU users
  • Cycle2Work Scheme
  • Excellent employee recognition programmes
  • Range of learning and development programmes
  • Opportunities of promotion and transfer across the group
  • Free staff social events
  • Company Pension scheme
  • Critical Illness Cover (after 1 year service)
  • childcare voucher scheme
  • Free employee assistance helpline for you and your family
  • And more...

Apply Now

Email this job to a friend