F&B Operative

Contract Type -
0 hours per week

Employment Type - Casual

Thistle Hyde Park is a tranquil haven in the heart of London, close to the West End and overlooking the park itself, this 54 bedroom hotel dates back to Victorian times. Its location is convenient for transport links, but its intimacy means that the team can offer truly personal service to their guests.

The Role

At Thistle Hotels our Food and Beverage Assistants are always on stage! Responsible for delivering warm straightforward service you will anticipate guests' needs and go the extra mile to surprise and delight.

  • Providing a warm and genuine welcome
  • Taking orders and demonstrating excellent customer service
  • Preparing food and beverage areas for service
  • Following cash handling procedures
  • Taking responsibility for guest queries and seeing things through
  • Comply with brand standards
  • Follow procedures relating to cleanliness, security, health and safety

What we look for

  • Positive, friendly individuals to join a like minded team
  • Excellent communication skills
  • Total commitment to customer service
  • High standards of grooming
  • Flexibility

Previous experience in a high volume service environment is a definite advantage, but not essential as full training will be given


What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift