Luggage Porter


39 hours per week

Drawing on the legacy of the guests who stayed here in decades past " and an inspiration to those who are yet to write their own story " Hard Rock Hotel London at Hyde Park stands alone as a haven for music lovers and cultural explorers everywhere.

Located on the corner of Oxford Street and Park Lane, we pay tribute to former residents such as Jimi Hendrix, Diana Ross, Bob Dylan and Buddy Holly with an incredible memorabilia collection and original artwork in every bedroom.

The hotel boasts an onsite Hard Rock Cafe, Hard Rock Cocktail Bar, Hotel GMT Bar and a Rock Royalty Lounge. So, whether our guests are ready to rock London’s nightlife, enjoy a well-earned family holiday, host that all-important business meeting or indulge in a romantic evening for two, they will find everything they need " because, in the end, everyone wants to be treated like a rock star.

The Role

At Thistle Hotels all our team members know that they are always on stage, as every member of the team has a part to play in ensuring that our guests receive a warm welcome and have a positive experience.

As a Porter you will be responsible for providing a porterage service to for the Housekeeping team. In order to ensure that all guest rooms are presented to brand standards you will collect and deliver supplies for guest rooms and assist the Room Attendants with linen removal and replenishment. You will support with the daily operations of the linen room to ensure that all stock is managed correctly, as well as assisting the housekeeping team with management of lost property where necessary.

No experience is necessary, as full training will be given, but you should be able to demonstrate excellent communication skills and a real passion for great service.


What we look for

There are no scripts to memorise, no sleepy music, no boring uniforms. We want you to bring your style, creativity and personality to work and help us deliver amplified guest service that rocks.

We would love to hear from you if:

  • You have a genuine passion for the hospitality industry and for delivering exceptional customer service
  • You have a fantastic personality and love helping to create great experiences
  • Insert role specific criteria here
  • Insert role specific criteria here
  • Insert role specific criteria here

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift