Door Person

39 hours per week

The Hard Rock Hotel is a 4-star deluxe hotel in the West End of London, just off Oxford Street. The hotel offers a combination of contemporary design throughout 1019 bedrooms, as well as meeting rooms and the modern Brasserie restaurant. The hotel also has its own destination Momentus bar, as well as a dedicated conference centre.

The Role

As a Door Person you will be responsible for welcoming guests to the hotel and creating that all important first impression. Discreet and responsible, you will share your comprehensive local knowledge and promote the hotel services and products in order to ensure a seamless guest experience. As part of the lobby team you will be on the front line, ensuring standards are maintained at all times and providing the highest standards of guest service.

What we look for

  • A real passion for guest service
  • Positive, friendly individuals to join a like minded team
  • Excellent communication skills
  • Attention to the smallest details

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift