Front of House Manager

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Thistle Trafalgar Square

The Role

Are you a manager who uses your innovation and flair to achieve market leading results? Can you take full responsibility for the Reception, Concierge, Guest Relations and Nights teams and use your motivating skills to ensure every guest has an exceptional experience? If you answered yes, then we want to hear from you.

As Front of House Manager you will need to show excellent leadership skills and a track record of delivering results through your people, responsible for the front of house team, but working closely with all other departments to ensure guests have a seamless experience. You will be passionate about delivering a first class guest experience and will be experienced in training and developing your team. You will also take the lead on driving sales, working to budgets and dealing with challenging client issues.

What we look for

  • Creative and inspiring leadership
  • Attention to the smallest details
  • A passion for guest service
  • Excellent communication
  • Analytical skills
  • Knowledge of Opera would be advantageous

What's in it for you?