F&B Team Member

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Thistle Holborn - The Kingsley

The Kingsley by Thistle is a classic Edwardian hotel, near Covent Garden, Holborn and Oxford Street. The Kingsley has been awarded 4-star status and has 129 bedrooms and seven meeting rooms. The team is relatively small and close-knit in keeping with the property's combination of modern comforts and historic charm.

The Role

At Thistle Hotels our Food and Beverage Team Members are always on stage! Responsible for delivering warm straightforward service you will anticipate guests' needs and go the extra mile to surprise and delight.

  • Providing a warm and genuine welcome
  • Taking orders and demonstrating excellent customer service
  • Preparing food and beverage areas for service
  • Following cash handling procedures
  • Taking responsibility for guest queries and seeing things through
  • Comply with brand standards
  • Follow procedures relating to cleanliness, security, health and safety

What we look for

  • Positive, friendly individuals to join a like minded team
  • Excellent communication skills
  • Total commitment to customer service
  • High standards of grooming
  • Flexibility

Previous experience in a high volume service environment is a definite advantage, but not essential as full training will be given


What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes
  • Uniform (where applicable) and meals on duty