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Sandylands Holiday Park in Saltcoats, Ayrshire has plenty going on day and night to keep the whole family amused.

Pack a picnic and head to one of the two lovely beaches both just a mile away or explore Saltcoats. You’ve also got easy access to Glasgow, Ayr and Largs thanks to the railway line nearby.

With so much to explore, it’s great to have a relaxing base to return to. Unwind with a dip in the indoor pool or enjoy a meal in the Boathouse Bar & Restaurant.

With a great range of on-park facilities, you’ll enjoy fantastic caravan or touring holidays at Sandylands. We also offer caravan ownership or you can take a holiday under canvas with a camping holiday.

Holiday Sales Advisor (Reception)

Reporting to the Holiday Sales Manager, you will be required to deliver an effective holiday sales service including pre-arrival, check-in and departure processes, to all customers ensuring expectations are consistently met and exceeded in order to provide customers with the best holiday sales journey.

Your key responsiblities will include:

  • To prepare welcome packs in time for guests arriving to ensure a smooth check-in process to increase customer satisfaction.
  • Conducting pre-arrival calls to guests ensuring they have all relevant information including park location and the check-in process.
  • Check-in guests upon arrival in a professional and timely manner in order to increase customer engagement and satisfaction.
  • Taking payments from customers and ensure that the money is accounted for and stored in the correct place.
  • Providing all customers with up to date and accurate information in regards to the park, entertainment schedule and local attractions.
  • Conducting courtesy calls and visits to guests after they have checked-in to ensure accommodation exceeds accommodation.

The successful Person will have:

  • Previous exposure of sales and customer service.
  • Administration experience.
  • Excellent communication skills.
  • Outstanding customer service skills.

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!

Apply to advert 3246964

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