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Newquay Holiday Park is Visit England 4 stars accredited, and nestled in rolling Cornish countryside. Based in the UK's surf capital, the park is close to 11 fantastic beaches - many of them with Blue Flag awards. This park is in a country setting but also just three miles out of town. Facilities include 3 heated outdoor swimming pools with 200ft waterslide and children's water feature, nine hole Pitch �n' Putt and surfing on the three nearby beaches. Eat, drink & enjoy at 3 venues across the park, along with a handy convenience store with off-licence. Newquay has 133 units for hire and 186 privately owned caravans and lodges.

Customer Service Apprentice

Are you a passionate about customer service? Do you want to start a new and exciting Apprenticeship? Parkdean Resorts are delighted to be recruiting a Customer Service Apprentice to join the team at our fantastic Newquay Holiday Park based in Cornwall.

Reporting to the General Manager, you will support the Holiday Sales team by:

  • Providing first class Reception skills to our holiday guests at all times.
  • Ensure any queries or jobs required are dealt with efficiently and customer is fully informed and happy.
  • Assisting with checking in/checking out guests.
  • Ensuring reception area, counter area and holiday guest area, is clean and tidy at all times.
  • Carrying out company cash handling procedures.
  • Preparing for arrivals day – arrival and departure letters, welcome packs, key packs

The successful Candidate will:

  • Have a passion to work within customer services.
  • Be confident and outgoing, with the ability to liaise with customers.
  • Have excellent organisational skills, with the ability to prioritise workload.
  • Have exceptional communication skills, both written and verbal.


  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

Apply to advert 3188275

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