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Grannies Heilan Hame

Set in an idyllic location, Grannie's Heilan' Hame offers direct access to stunning Embo Beach and just 3 miles from the historic cathedral town of Dornoch, as well as being Visit Scotland 4 stars accredited. Facilities include Indoor swimming pool plus spa bath with newly refurbished changing rooms, sports courts and a newly refurbished amusement arcade. Eat, drink & enjoy yourself at 4 venues across the park whilst also taking advantage of the convenience store with an off-licence and laundrette. Grannie's has 104 units for hire and boasts 190 privately owned caravans and lodges and 185 touring pitches.

Complex Manager

We are seeking an experienced Complex Manager with strong organisational skills to join the team at Grannie's Heilan' Hame Holiday Park on a full-time permanent basis.

As Complex Manager, you will be accountable for the effective management of all aspects of the Complex functions and you will manage a team of up to 20 across the 4 venues.

You must have experience of working in a fast paced environment, have outstanding customer service & standards and an understanding of the holiday industry.


Your responsibilities will include:

  • Ensuring all areas of retail standards meet with the expectations set out by Parkdean Resorts
  • Delivering budgeted income figures whilst delivering budget margin and strive to exceed beyond that
  • Managing of cost controls within budgeted measures
  • Delivering accurate stock results
  • Positively manage change and an environment of continuous improvement in all areas of Retail
  • Liaising with all departments on park to drive sales
  • Recruiting, managing and motivating team members as well as coaching and developing, nurturing future talent within your team.
  • Ensuring H&S is maintained within all complex venues

The successful candidate will have:

  • Experience managing high volume bar sales
  • Experience managing a high volume, fast paced catering unit
  • Experience working within a kitchen
  • Successfully led, managed and developed a team
  • A commercial awareness & business acumen
  • A Food Hygiene certificate L2

You will be strongly customer and achievement focussed with excellent communication skills, ideally the successful candidate will have experience working within the holiday park industry with a passion for Sales and Service standards!

This role will be a 48 hour contract across 6 days including evenings and weekends.

If this sounds like you and you think you have Parkdean Resorts potential then apply now!



  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

Apply to advert 3168629

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