Investors In People Gold award Sunday Times 100 Best Companies to Work For 2016

Newcastle upon Tyne

Our Central Support Office based in Gosforth is the bustling hub of Parkdean Resorts. This exciting place to work houses all the essential supporting functions for our 67 holiday parks along with our award winning Contact Centre.

This modern office has a great feel, a mix of energetic knowledgeable professionals all working as one unified team to achieve Parkdean Resorts objective's. Based near the centre of Newcastle upon Tyne, it has great transport links.

Contact Centre Opportunities

Parkdean Resorts are starting their 2020 Recruitment drive and we want to showcase the exciting opportunities which our award winning Contact Centre has on offer. We are seeking passionate and customer focused individuals who want to join us at a very exciting time.

We are on the hunt for the following:

Holiday Sales Advisors-New Business–Ideal for candidates who love to sell! You will be making holiday wish lists come to reality, on new holiday bookings, whilst still delivering first class customer service. Commission to be made on all bookings.

Holidays Sales Customer Support Advisors – This role is perfect for those wanting to express their top class customer service skills by assisting customers with their existing bookings. You will require Resilience and experience of dealing with complaints.

Holiday Homes Sales Appointment Advisors- If you are experienced in warm outbound calling and strive for hitting targets then this is the role for you, sales experience is essential. You will be making the first steps to holiday home ownership with our customers, and making commission whilst doing so. 

Holiday Sales Upgrades Advisor -  This role will involve driving & promoting extra’s such as upgrades, products and tickets via, inbound, outbound and on line to existing customers.

We have opportunity’s in both full and part time roles, in a range of different shift patterns.

We will be holding Open evenings throughout October 2019 which will consist of a presentation and insight into Parkdean Resorts, the chance to take a tour round our Contact Centre and have conversations with current Advisors and Team Leaders around what it’s like to work for Parkdean Resorts! Once you have applied we will call successful applicants to invite you to one of our open evenings. 


What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!

Apply to advert 3304959

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