Investors In People Gold award Sunday Times 100 Best Companies to Work For 2016

Bideford Bay

Make the most of the rugged cliff side views at Bideford Bay Holiday Park. On park there is a heated outdoor pool, water flume and crazy golf.

At Bideford Bay there's a range of sports and leisure activities, entertainment programme. fun-filled water activities such as Water Walkers and Aqua Jets!

The golden sandy Blue Flag beach of Westward Ho! is only a short distance away from this stunning park.


Holiday Sales Manager (Reception Manager)

Bideford Bay are on the lookout for a motivated and talented Holiday Sales Manager (Reception Manager) to join their team.

Reporting to the General Manager the successful person will be required to manage and promote all holiday sales activities ensuring the maximisation of opportunities to improve park performance including upselling, upgrading and rebooking while constantly achieving and exceeding the highest levels of customer service in order to provide customers with the best holiday sales journey.

You will be overseeing a team of 4, 123 hire fleet and 50 subhire units. This is a 48 hour per week contract and you must be flexible to work weekends.

Your key responsibilities will include:

  • Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments.
  • Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date.
  • Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner.
  • To ensure that all gas and electrical testing is carried out within the agreed timescale.
  • Manage budgetary costs for holiday sales and monitor and maintain effective cost controls.
  • Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.

The successful Person will:

  • Ideally have previous experience working within a Holiday Park or the Hospitality industry.
  • Have experience of working within a reservation/checking-in function.
  • Have first class customer service skills.
  • Be comfortable leading, developing and motivating a team.

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!


Apply to advert 3263991

Email this job to a friend