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Crantock Beach

Crantock Beach Holiday Park is a peaceful park in a stunning location overlooking the beautiful secluded beach at Crantock, but is also just four miles from bustling Newquay. Crantock Beach is Visit England 4 stars accredited and facilities include nine hole crazy golf, a nature trail overlooking the beach and a family picnic and BBQ area. Eat, drink & enjoy at Wavecrest Pub or Ocean Diner and Takeaway. Crantock Beach has 103 units for hire and 64 privately owned caravans and lodges.


Customer Service Apprentice

An exciting opportunity has arisen for a friendly and outgoing Customer Service Apprentice to join the Team at our stunning Crantock Beach Holiday Park based near Newquay, Cornwall.

Reporting to the Reception Manager, this is a fantastic opportunity to assist in creating an excellent reception and customer service experience for all guests. Your key responsibilities will include:

  • Providing first class Reception skills to our holiday guests at all times
  • Ensuring any queries or jobs required are dealt with efficiently and customer is fully informed and happy.
  • Assisting with checking in/checking out guests.
  • Ensuring reception area, counter area and holiday guest area, is clean and tidy at all times.
  • Carrying out company cash handling procedures.
  • Preparing for arrivals day – arrival and departure letters, welcome packs, key packs

The successful Person will:

  • Be friendly and outgoing, with the confidence to deal with customer queries face to face and over the phone.
  • Have good organisational skills with the ability to prioritise workload.
  • Ideally have experience of using IT systems.
  • Be a quick learner, with a passion to progress in the leisure or hospitality industries.

Benefits

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

Apply to advert 3239744

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