Hospitality Service Supervisor - F&B

The Opportunity

Providing great hospitality and amazing guest experiences is at the heart of everything we do, and our fabulous hotel food and beverage teams have a passion for creating these memorable hospitality experiences. When YOU join us, you will be part of this great hospitality team delivering high-class food and beverage experiences at this hotel.

You will be responsible for preparing the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business, you will be an ambassador of the hotel, upholding the hotel's brand reputation through delivering exceptional hospitality service.

Our culture is all about our people, we want you to be YOU, and we want you to let your personality shine through so you can engage in conversation with guests, prepare their food and beverage orders, use upselling opportunities, and make guests smile.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• You will be passionate about hospitality - that's a given!
• You will have an authentic and passionate approach
• Proven experience working in a busy hospitality environment (preferred)
• The ability to enhance a positive culture within the team
• Excellent level of numeracy and literacy skills
• Strong organisation skills

Hotel

Our Holiday Inn Brentwood hotel has undergone stunning renovations, transforming into an Open Lobby design and welcoming the renowned celebrity chef Marco Pierre White's chic new Italian restaurant, 'Marcos.'

With 149 luxurious bedrooms on offer, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining options, and the stunning new Italian restaurant, 'Marcos.' The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine.

We take pride in offering a memorable experience for our guests, and our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.