Hospitality Service Expert- Food and Beverage

The Opportunity

A truly flexible position, working multi-functionally across the entire hotel operation as and when the business requires such as Reception, Conference & Events, Restaurant and Bar and Housekeeping, personally ensuring that our guests always receive exceptional service and that all aspects of the operation are maintained and presented to the highest possible standard.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• Proven experience of working in a customer facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
• Excellent level of numeracy and literacy skills
• Excellent oral and written Communication skills
• Excellent problem-solving skills and attention to detail. With the ability to work under pressure
• Strong Organisation and Planning skills and the ability to prioritise appropriately.
• Fully flexible with working hours/shifts
• Possess a can-do attitude.
• Good understanding of the English language

Hotel

Our Holiday Inn Brentwood hotel has undergone stunning renovations, transforming into an Open Lobby design and welcoming the renowned celebrity chef Marco Pierre White's chic new Italian restaurant, 'Marcos.'

With 149 luxurious bedrooms on offer, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining options, and the stunning new Italian restaurant, 'Marcos.' The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine.

We take pride in offering a memorable experience for our guests, and our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.