Investors In People Gold award Sunday Times 100 Best Companies to Work For 2016

Newcastle upon Tyne

Our Central Support Office based in Gosforth is the bustling hub of Parkdean Resorts. This exciting place to work houses all the essential supporting functions for our 67 holiday parks along with our award winning Contact Centre.

This modern office has a great feel, a mix of energetic knowledgeable professionals all working as one unified team to achieve Parkdean Resorts objective's. Based near the centre of Newcastle upon Tyne, it has great transport links.


Sub-Hire Administrator

If you are an experienced Administrator with a keen interest in Revenue or the Travel Industry we could have the ideal role for you. Our Central Support office are currently recruiting for a Sub-Hire Administrator to join our Revenue you team in Gosforth.

Duties will include handling the loading and administration of all Sub-Hire Scheme owners in an effective and timely manner to ensure we exceed our budgeted capacity in order to deliver on Holiday Sales revenue targets.Ensuring first class service and communication to owners and parks throughout the execution of the annual plan.

Key Responsibilities & Accountabilities:

  • Ensure that all Owner Loading Schemes are loaded accurately and effectively (Inc. scheme additions, removals and updates).
  • Ensure daily/weekly loading targets are met.
  • General administration tasks include, filing, printing, mail merge and uploading owner documents onto Traveller.
  • Ensure Sub-Hire Capacity Manager is kept up to date with daily pending and loading numbers.
  • Develop and maintain related processes for loading Sub-Hire owner/units to improve speed and accuracy.
  • Ensure accuracy of information is consistent across Tr@veller and Websites.
  • Support systems development to ensure we maximise hire fleet and flexi fleet ahead of Sub-Hire.
  • Support the team on rolling out on-going Owners Online functionality changes.
  • Ensure you are up-to-date with all Sub-Hire marketing activity.
  • Support the development of schemes through actively seeking feedback from parks and owners.
  • Develop relationships with on-park Holiday Sales Managers to support the delivery of required targets.
  • Support Owner Services and Accounts team with all Sub-Hire related queries.
  • Maintain strong product knowledge, including website content to maximise performance.
  • Maintain knowledge and awareness of the company health and safety policies and procedures and ensure safe working practices are maintained at all times.
  • Ensure that your behaviour and that of others reflects the company values.

Person Spec:

  • Previous administration experience within the Travel/Leisure industry (desirable)
  • Excellent attention to detail
  • Self-motivated
  • Ability to use own intuitive
  • Quick learner

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!


Apply to advert 3300738

Email this job to a friend