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Crimdon Dene

Set in the North East of England on Durham's Heritage coastline with close access to the beach, where the wonderful sand dunes act as a great natural playground for kids and seem to go on forever. Enjoy a swim in the indoor swimming pool or relax in the spa bath before heading to the Ocean Edge Entertainment Centre.

Customer Service Apprentice

An exciting opportunity has arisen for a Customer Service Apprentice to join the fantastic team at Crimdon Dene Holiday Park based near Hartlepool.

Reporting to the Reception Manager, this is a fantastic opportunity to assist in creating an excellent reception and customer service experience for all guests.

Your key responsibilities will include:

  • Providing first class Reception skills to our holiday guests at all times.
  • Ensuring any queries or jobs required are dealt with efficiently and customer is fully informed and happy.
  • Assisting with checking in/checking out guests.
  • Ensuring reception area, counter area and holiday guest area, is clean and tidy at all times.
  • Carrying out company cash handling procedures.
  • Preparing for arrivals day – arrival and departure letters, welcome packs, key packs

The successful Person will:

  • Be friendly and outgoing, with the confidence to deal with customer queries face to face and over the phone.
  • Have good organisational skills with the ability to prioritise workload.
  • Ideally have experience of using IT systems.
  • Be a quick learner, with a passion to progress in the leisure or hospitality industries.

What can we offer you

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now

Apply to advert 3123645

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