Customer Service Apprentice

An exciting opportunity has arisen for a Customer Service Apprentice to join the fantastic team at Crimdon Dene Holiday Park based near Hartlepool.

Reporting to the Reception Manager, this is a fantastic opportunity to assist in creating an excellent reception and customer service experience for all guests.

Your key responsibilities will include:

• Providing first class Reception skills to our holiday guests at all times.
• Ensuring any queries or jobs required are dealt with efficiently and customer is fully informed and happy.
• Assisting with checking in/checking out guests.
• Ensuring reception area, counter area and holiday guest area, is clean and tidy at all times.
• Carrying out company cash handling procedures.
• Preparing for arrivals day – arrival and departure letters, welcome packs, key packs

The successful Person will:

• Be friendly and outgoing, with the confidence to deal with customer queries face to face and over the phone.
• Have good organisational skills with the ability to prioritise workload.
• Ideally have experience of using IT systems.
• Be a quick learner, with a passion to progress in the leisure or hospitality industries.

What can we offer you

• Competitive rates of pay
• Discretionary bonus packages
• Fantastic team environment
• 25% discount on holidays for yourself, friends and family
• Stand-by breaks available at a discounted rate
• Full uniform provided where necessary
• Full training

To start Creating Amazing Memories with us, apply now