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Whitley Bay

Discover miles of golden sands just a short walk from Whitley Bay Holiday Park, plus the famous St Mary’s Lighthouse!

On the park we have a heated indoor pool, outdoor play area for the kids plus a lovely nature reserve that’s perfect for dog walks. Customers can relax in the evening with family entertainment, or enjoy a meal in the Boathouse Bar & Restaurant.

With lodge holidays and caravan holidays at Whitley Bay, we offer something for everyone!

Complex Manager

Whitley Bay Holiday Park are now seeking an experienced Complex Manager to lead their Retail team on a full time permanent basis.

As Complex Manager, you will be accountable for the effective management of all aspects of the Complex and Retail functions. You will manage a full team of upto 20 across the Complex, including our busy Boathouse Bar & Restaurant.

You will be responsible for ensuring all functions are maximising every opportunity to improve park and business performance, leading the full Retail team to deliver outstanding customer service and standards. You will be strongly customer and achievement focussed with excellent communication skills, ideally the successful person will have experience working within the holiday park industry with a passion for Sales and Service standards.

Your responsibilities will include:
•Ensuring all areas of retail standards meet with the expectations set out by Parkdean Resorts
•Delivering budgeted income figures whilst delivering budget margin and strive to exceed beyond that
•Managing of cost controls within budgeted measures
•Delivering accurate stock results
•Positively manage change and an environment of continuous improvement in all areas of Retail
•Liaising with all departments on park to drive sales
•Recruiting, managing and motivating team members as well as coaching and developing, nurturing future talent within your team.

The successful person will have:

•Experience managing high volume bar sales
•Experience managing a high volume, fast paced catering unit
•Experience working within a kitchen
•Successfully led, managed and developed a team
•A commercial awareness & business acumen
•A Food Hygiene certificate L2

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!

Apply to advert 3281718

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