Meetings and Events Coordinator

Hallmark London Croydon

Description goes here·Be familiar with all Meetings and Events Standards of Operation.
To handle telephone and written enquiries passed by, or in the absence of, The Events Managers as to availability for potential meeting or function space within The Meetings and Events Department.
To display excellent professional telephone and written technique at all times
To maintain excellent relationships with all bookers including event organisers, party planner’s conference agents and private hosts.
To ensure that all up to date client details are entered into Opera.
To produce all Meetings and Events correspondence to clients under the direction of The Meetings and Events Manager including contracts.
To ensure that all correspondence is prioritised and responded to immediately where possible or within a maximum of two working days.
To carry out trace calls on all provisional bookings as to the standards of The Department and take required action.
To have a sound knowledge of product and additional sales opportunities.
To produce weekly function distribution notice for all Meetings and Events Managers.
To produce weekly distribution pack of all function instruction sheets. To fully hand-over this responsibility in times of absence.


  • Our enviable employee discounts on bedroom rates;
  • Driven and motivational training & development initiatives for career growth with recognised qualifications;
  • Free meals on duty;
  • Pension Scheme;
  • Employee Assistant Programme (EAP);
  • Free uniform;
  • Internal vacancy opportunities;
  • Department Incentive bonus schemes;
  • Everyday discounts from high street retailers and more

Description goes here


Hallmark Hotel London Croydon Aerodrome is in an incredibly convenient location. Easy access to central London which is just 12 miles away and only 15 minutes by train from East Croydon Station.

The hotel has 110 bedrooms including family bedrooms, stylish wedding venue for up to 130 guests plus 5 meeting rooms for up to 170 delegates.

The hotel provides great value, premium accommodation just outside London for both business travellers to the south-east of England or families looking to be thrilled at Chessington World of Adventures or Thorpe Park.

Of course, all of London’s top attractions such as Buckingham Palace and the London Eye are just a short distance away and that’s why our location is ideal for short breaks in the capital.

About us

We have 49 hotels in our growing UK portfolio, international brands Crowne Plaza and Holiday Inn in addition to the recent purchase of Hallmark Hotels under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.