Investors In People Gold award Sunday Times 100 Best Companies to Work For 2016

Newcastle upon Tyne

Our Central Support Office based in Gosforth is the bustling hub of Parkdean Resorts. This exciting place to work houses all the essential supporting functions for our 67 holiday parks along with our award winning Contact Centre.

This modern office has a great feel, a mix of energetic knowledgeable professionals all working as one unified team to achieve Parkdean Resorts objective's. Based near the centre of Newcastle upon Tyne, it has great transport links.


Regional Retail Trainer (North)

If you are a passionate and motivated Trainer with a strong background in Retail we have an exciting opportunity that would be perfect for you. You will be responsible for maximising the Food and Beverage team effectiveness through the identification, design, planning and delivery of engaging training activities throughout Northern regions.

If this sounds like you we want to hear from you!

Reporting into the Senior Retail Business Development Manager you will be responsible for:

  • Design and deliver engaging and customer focussed retail training for all retail team members
  • Design and implement effective retail induction programme.
  • Design and deliver soft skills training including coaching and leadership training.
  • Manage cyclical training events and embed regular retail training activities across the business
  • Liaise with technical experts, retail leadership teams and other stakeholders to manage the design, continuous improvement and delivery of retail training
  • Liaise with the People Development team to report on performance targets
  • Design, develop, implement and monitor e-learning materials
  • Any other tasks and responsibilities commensurate with the grading of this position


Person Specification:

Essential

  • Experience within a similar national role across a multi-site organisation
  • Be able to demonstrate commercial focus
  • Accuracy and attention to detail
  • Strong communication and customer service skills
  • Ability to engage people at all levels
  • Proficient in the use of MS Office packages

Desirable

  • Relevant trainer qualification e.g. Certificate in Training Practice
  • Experience of working in the Hospitality sector

 

What can we offer you?

  • Competitive rates of pay
  • Discretionary bonus packages
  • Fantastic team environment
  • 25% discount on holidays for yourself, friends and family
  • Stand-by breaks available at a discounted rate
  • Full uniform provided where necessary
  • Full training

To start Creating Amazing Memories with us, apply now!


Apply to advert 3252240

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