Night Auditor / Porter

Hallmark Welcombe Stratford upon Avon

Surrounded by 157 acres of landscaped grounds, Hallmark Hotel Stratford-upon-Avon The Welcombe is within close distance of William Shakespeare’s birthplace; Stratford-upon-Avon. It’s really easy to get to the hotel either by train or via the M40 motorway which is 10 minutes drive. We have 78 bedrooms, a health club and spa, an 18 hole golf course and a fantastic restaurant for dining.

Night Porter/Auditor Overview
The Night Porter/Auditor's role is to assist the Night Manager to provide a smooth and efficient Night Service & Night Audit. This will ensure that our 5 star high level customer service is maintained on a 24 hour basis. As Night Porter/Auditor you will ensure that a thorough and comprehensive hand-over is carried out from Reception at the start and end of the shift. You will also be responsible for providing a late guest check-in and information

Attributes/Experience

Able to demonstrate a proven track record in Reception, Night Porters or related discipline
Be computer literate and preference will be given to candidates who have experience in Opera Fidelio or similar advanced PMS systems.
An excellent command of the English language both verbal and written and outstanding communication and leadership skills.
Be able to demonstrate a clear understanding of the highest level of customer service.

£8.50 per hour

Benefits

  • Our enviable employee discounts on bedroom rates;
  • Driven and motivational training & development initiatives for career growth with recognised qualifications;
  • Free meals on duty;
  • Pension Scheme;
  • Employee Assistant Programme (EAP);
  • Free uniform;
  • Internal vacancy opportunities;
  • Department Incentive bonus schemes;
  • Everyday discounts from high street retailers and more