Doorman (Concierge)


Sofitel London St James, a 5-star luxury hotel located in one of the most prestigious areas, showcases the best of French and British culture through design, cuisine and personalised service. With its luxurious So SPA, beautifully designed contemporary rooms, award-winning brasserie The Balcon, complemented by our St James Bar and Rose Lounge, Sofitel London is a hidden gem in the heart of London.

Our Doorman represents everything about our stunning hotel and the brand of Sofitel, through their true passion for excellence, shown through a warm and genuine smile.

You will be fully attentive to our guests from arrival, departure, escorting guests to their room, assisting with all luggage requirements, guest car collection/parking and supporting the Concierge team for us to continue to offer the best experience and stay with us.

The role requires a full, clean UK driving licence and the successful candidate may be required to take refresher lessons in preparation for driving and parking the cars of our guests.

Sofitel London St James offers an array of great benefits, such as the following:

  • Up to 4 free nights per year in AccorHotels in the UK and Ireland plus fixed-rate/discounted hotel stays and dining worldwide.
  • 28 days holiday per year rising to 33 days linked to service (inclusive of Bank Holidays) plus a day off for moving house.
  • Career development and progression including the AccorHotels mobility programme.
  • Recognition initiatives and rewards for our Ambassadors who strive every day to offer our guests the best possible experience.
  • Loyalty bonus, in-house guest experience, season ticket loan, up to 50% discount off Eurostar, childcare vouchers, meditation classes, monthly social events and much more…