Learning & Development Manager

39.5 hours per week

The Cumberland

The Cumberland Hotel is a 4-star deluxe hotel in the West End of London, just off Oxford Street. The hotel offers a combination of contemporary design throughout 1019 bedrooms, as well as meeting rooms and the modern Brasserie restaurant. The hotel also has its own destination Momentus bar, as well as a dedicated conference centre.

The Role

In spring 2019, the Hard Rock Hotel London opens on the corner of Oxford Street and Park Lane. Boasting around 1000 stylish rooms and suites, together with two vibrant bars, a lively Hard Rock Cafe and one-of-a-kind meetings and events spaces, this is not your typical upscale London hotel. All Hard Rock Hotels offer stylish and contemporary design, unparalleled service and the thread that unites them all - music. We are looking for an L&D Manager to join us on a fixed term contract to assist with the design and rollout of all training material to support with this exciting new opening. We're looking for someone who can hit the ground running and take responsibility for; the Design of all material; Liaison with internal stakeholders and learning partners from Hard Rock international; Rollout of all brand, culture, memorabilia programmes as well as the roll out of glh management and corporate programmes.

What we look for

What we look for • High degree of commercial acumen • Highly energetic and passionate approach to the customer • Motivational and inspiring personal style • Hard-working and self-motivated • Excellent written and verbal communication • Must possess strong communication and listening skills; excellent speaking, reading and writing • Demonstrates strong problem solving skills through ability to diagnose and implement solutions • A passion for the music industry and experience with a lifestyle brand is a plus

What's in it for you?

  • Competitive starting salary and Holiday entitlement
  • Discounted hotel rates for yourself and your family across the Guoman and Thistle group
  • A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
  • The opportunity to work within an organisation committed to personal and career development
  • Pension and Healthcare schemes
  • Uniform (where applicable) and meals on duty