Receptionist

Contract Type - Casual
0 hours per week

Employment Type - Casual

The Role

At Thistle Hotels our Receptionists are an essential point of contact for all our guests, so they are always on stage! Taking responsibility for that initial welcome, those all important first impressions and taking the opportunity to really get to know the guests and anticipate their needs, they are always ready to go the extra mile.

  • Providing a warm and genuine welcome
  • Dealing with guest queries both in person and on the phone
  • Acting as a point of contact for guest queries
  • Providing friendly straightforward service throughout both at the Reception Desk and throughout the guests' stay

What we look for

  • Positive, friendly individuals to join a like minded team
  • Excellent communication skills
  • Total commitment to customer service
  • High standards of grooming
  • Experience in a similar role is desirable but not essential as full training will be given

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift