Safety & Security Team Member

Permanent
40 hours per week

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.

The Role

The responsibility of Safety & Security Team Member is to safeguard the hotel property, our guests, staff and all associated property. To work as part of the Front of House team to provide an efficient and professional security service.

Job Responsibilities:

  • Maintains a presence in public areas and identifies any suspicious persons or objects
  • Has a good awareness of relevant security regulations, carries out statutory requirements of these regulations and ensures records kept as necessary
  • Administers, maintains and monitors the CCTV system, supplying copies of DVD incidents to the Police when required
  • Oversees and maintains the Guest key system and guest safes
  • Attends and reacts to all Fire Alarms and plays a leading role during any investigations or evacuations of the Hotel
  • Assist in all searches for suspect devices and investigates any reports of suspect items, bags or objects
  • Investigates all accidents, incidents and crimes or suspected crimes as appropriate
  • Ensures that colleagues follow company policies relating to smoking and drinking alcohol and reports any infringements of policy to Value Centre GMs
  • Reacts to all emergencies and takes appropriate action in respect of police, fire and local authorities or otherwise
  • Reports all security, health and safety and fire hazards taking whatever action is possible to eliminate risks to persons and property
  • Assists with Contractors requiring out of hours access in respect of Banqueting function set-ups/set breakdowns and maintains casual observation in respect of equipment associated with these events
  • Carries out a correct and efficient handover at the start or end of a shift and informs Safety and Security Team Leader of any incidents and events which may require further enquiry
  • Handles situations discreetly and without a resort to force, showing politeness and restraint at all times
  • Maintains the accuracy of daily Security Log and Security Reports and required by the Safety and Security Team Leader

What we look for


What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift