Head Host

39 hours per week

The Grosvenor Hotel - Victoria

The Grosvenor Hotel, Victoria is a very popular city center venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. And we are about to open a brand new Restaurant - THE SOAK The Soak is a unique destination for dining, drinking and entertainment opening at the end of April, combining a relaxed attitude, driven by the style of the Parisian influenced building we sit in, with innovative signature dishes and drinks.

The Role

If you would like to be a part of this opening, then apply now. As Head Host you will ensure that each and every guest receives a warm welcome and an exceptional experience. 


What we look for

  • A passion for great service and a drive for guest satisfaction
  • Comfortable in a front line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Able to create a positive first impression and be an ambassador for the Amba brand and glh
  • Previous restaurant host experience
  • Excellent communication skills
  • Ability to demonstrate commercial awareness within the context of their role

What's in it for you?

  • 20 days holiday plus 8 Bank Holiday
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest-free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift