The Level Receptionist
The Level Receptionist
The Level @ Melia White House is an exclusive concept in central London, offering exceptional experiences for the discerning traveller. Our guests experience a personalised service with a private check-in and welcome drink, VIP amenities and complimentary access to the Level Lounge. As a Receptionist in The Level, you will look after our guests by delivering 5* service.
As a Receptionist you will work in a team of passionate individuals providing consistent service and proactively promoting our products and services. You will be fully conversant with Check-in and check-out procedures with the ability to work under pressure. As the first point of contact for the hotel you will always maintain the highest level of customer service and be well-presented and accommodating to the needs of the guests at all times.
You will be an ambassador for excellent service, dealing efficiently with all requests and queries from guests face to face or over the telephone whilst maintaining thelevels of service to the highest standards. You will have a positive attitude when working under pressure. You will have previous experience working with Opera PMS, and a second European language would be advantageous.
Meliá Hotels & Resorts are located in major cities and tourist destinations across the world and are renowned for their perfect combination of design, functionality and privileged locations. Here at Meliá you’ll be working with a team of people who are passionate about what they do, day-in day-out, offering exceptional customer service. If you have an eye for detail, are constantly looking to improve and develop yourself every day in an environment that stands out from the mainstream of modern hospitality, then you belong with Meliá. It is not our job, it is our passion.
London is one of the most vibrant cities in Europe and is home to world business, finance, shopping dining and the arts. Meliá White House is located in the heart of this cultural capital of the world, just a short walk from Regent’s Park. This 4-star deluxe hotel has 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a cocktail bar; a fitness centre and an executive lounge. The hotel’s unique location, award- winning food offering and true passion for service makes every stay a truly memorable experience.
Recognition schemes, pension, “refer a friend” bonuses.