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Assistant Front Office Manager

The Role

Assistant Front Office Manager (Fixed Term)

We have a new opportunity for an Assistant Front Office Manager to join us at Innside Manchester on a fixed term basis for 3 months.

Innside Manchester is a 4*, contemporary hotel which has 208 spacious rooms and excellent facilities.

Reporting directly to the Front of House Manager, you main responsibilities will include:

- Delivering a first class experience to all guests
- Upselling hotel bedrooms and facilities
- Full support and guidance to the team
- Supervising the hand-over between each Reception shift, including nights
- Dealing with complaints promptly and efficiently
- Health & safety, fire and security compliance
- Liaise and work closely with Reception, Housekeeping, Reservations and Accounts

Experience required:
- Previous experience working in a similar role within a hotel environment
- Previous experience using the Opera system

If you would like to be considered for this opportunity, apply now!

The Hotel

Innside is not just a place, a formula or a building; it is a way of life. If you’d enjoy working in a modern, sophisticated environment, where design fuses with the latest trends creating memories which outlive your stay; and if you’d like to be part of an innovative, urban brand, delivering individual, professional and personalised service then there is no doubt about it: Innside Hotels is the brand for you.

INNSIDE Manchester, a 4-star contemporary hotel in a stunning new building in the vibrant First Street development located in the heart of Manchester with close proximity to the cosmopolitan shopping area and business districts. Due to the success across Europe INNSIDE Manchester is the first in the UK.

INNSIDE Manchester boasts 208 spacious, modern guest rooms along with a unique food concept where diners can enjoy a contemporary approach to Mediterranean dishes based on their moods. In addition, the Wellness Suite offering Finnish sauna, aromatic steam room, gym & relaxation area creates a destination perfect for both business and leisure travellers. Our Bleisure Travellers!

Benefits

28 Holidays including Bank & Public Holidays, per holiday year
Special associates room rate across our 370+ hotels
Discounts on our partnered Spa Treatments & Products
Laundry of one suit per week
Exciting range of learning and development programmes
Opportunities for promotion and transfer across the group
Associates recognition and reward programmes
Free use of our gym
Meals whilst on duty