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The Level Receptionist

The Role

As Receptionist you will work in a team of passionate individuals providing consistent service and proactively promoting our products and services. You will be fully conversant with Check-in and check-out procedures with the ability to work under pressure. As the first point of contact for the hotel you will always maintain the highest level of customer service and be well-presented and accommodating to the needs of the guests at all times.

You will be an ambassador for excellent service, dealing efficiently with all requests and queries from guests face to face or over the telephone whilst maintaining thelevels of service to the highest standards. You will have a positive attitude when working under pressure. You will have previous experience working with Opera PMS, and a second European language would be advantageous.

The Hotel

Meliá Hotels & Resorts are located in major cities and tourist destinations across the world and are renowned for their perfect combination of design, functionality and privileged locations. Here at Meliá you’ll be working with a team of people who are passionate about what they do, day-in day-out, offering exceptional customer service. If you have an eye for detail, are constantly looking to improve and develop yourself every day in an environment that stands out from the mainstream of modern hospitality, then you belong with Meliá. It is not our job, it is our passion.
#onlyinmelia

London is one of the most vibrant cities in Europe and is home to world business, finance, shopping dining and the arts. Meliá White House is located in the heart of this cultural capital of the world, just a short walk from Regent’s Park. This 4-star deluxe hotel has 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a cocktail bar; a fitness centre and an executive lounge. The hotel’s unique location, award- winning food offering and true passion for service makes every stay a truly memorable experience.

Benefits

Recognition schemes, pension, “refer a friend” bonuses.
28 days’ holiday including 8 public holidays.
Meals on duty, uniform, season ticket loans.
Healthcare, Childcare Vouchers, Perkbox discounts.
Development including cross-training, development programmes and language classes.
Social events and paid volunteering.
Discounts for you, friends and family to stay at Meliá worldwide.