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My Account

Reservation Agent

ME by Meliá is a personality-led, lifestyle brand that seeks to fuse innovative style with local tastes captivating clientele with a love for contemporary art and design, international cuisine, fashion and world music. We currently have ME hotels in 9 destination cities: London, Madrid, Mallorca, Ibiza, Milan, Cabo, Cancun, Miami and Sitges; ME Caracas and ME Dubai will open in 2018 and ME Barcelona and ME Doha will open in 2019.

Contemporary luxury lifestyle hotel, ME London, is the flagship property for the ME by Meliá brand, located on the Strand in the cultural heart of London. The UK’s first Foster + Partners’ hotel, ME London is one of the leading hotels in the capital offering 157 exquisitely-designed guestrooms (a quarter featuring private balconies), including 15 suites, and ultra-luxurious Suite ME, a two storey penthouse in the turret of the building. The brand has been built on first-rate service, and ME London is no exception. Each guest's stay is orchestrated by the dedicated hotel team; ensuring each and every guest has an unforgettable experience.

Proud to have been awarded Stylish Luxury Hotel of the Year 2017, Favourite Urban Hotel 2016 and Best City Hotel UK 2016, these are just some of our accolades. Follow ME London on Facebook, Twitter and Instagram: @MELondonHotel

The Role

As a Reservations Agent you provide our guests first impression so speaking with customers you should have a professional manner but be able to build a lasting rapport, we want YOUR personality to shine through, not just what we tell you to say! This is a role you can truly make your own.

Your amazing skills in reservations will ensure our customers get the best possible care, we don’t want our customers to be passed from pillar to post. And by doing so you will find you develop so much more in both revenue and sales making progression more attainable.

There is great progression potential with this role as Meliá Hotels International has agreed plans to expand in the UK (and the rest of the world)


It is preferable that you have experience working in a similar role and are trained in using OPERA.