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Receptionist

The Role

We are currently looking for an experienced Hotel Receptionist to join us at Innside Manchester.

As Receptionist you will work in a team of passionate individuals providing consistent service and proactively promoting our products and services.

You will be responsible to provide efficient check-in and check-out procedures with the ability to work under pressure.

As the first point of contact for the hotel you will always maintain the highest level of customer service and be well-presented and accommodating to the needs of the guests at all times.

You will be an ambassador for excellent service, dealing efficiently with all requests and queries from guests either face to face or over the telephone whilst maintaining the levels of service to the highest standards.

We are looking for a Receptionist with a positive attitude when working under pressure. You will have previous experience working with Opera PMS, and a second European language would be advantageous.

If you are passionate about the importance of customer service and delivering an exceptional experience to guests apply now. We are looking for people with a desire to grow a career in the hospitality business, who are adaptable and keen to learn, and determined to succeed!

The Hotel

Innside is not just a place, a formula or a building; it is a way of life. If you’d enjoy working in a modern, sophisticated environment, where design fuses with the latest trends creating memories which outlive your stay; and if you’d like to be part of an innovative, urban brand, delivering individual, professional and personalised service then there is no doubt about it: Innside Hotels is the brand for you.

INNSIDE Manchester, a 4-star contemporary hotel in a stunning new building in the vibrant First Street development located in the heart of Manchester with close proximity to the cosmopolitan shopping area and business districts. Due to the success across Europe INNSIDE Manchester is the first in the UK.

INNSIDE Manchester boasts 208 spacious, modern guest rooms along with a unique food concept where diners can enjoy a contemporary approach to Mediterranean dishes based on their moods. In addition, the Wellness Suite offering Finnish sauna, aromatic steam room, gym & relaxation area creates a destination perfect for both business and leisure travellers. Our Bleisure Travellers!

Benefits

28 Holidays including Bank & Public Holidays, per holiday year, special associates room rate across our 370+ hotels, discounts on our partnered Spa Treatments & Products, laundry of one suit per week, exciting range of learning and development programmes, opportunities for promotion and transfer across the group, associates recognition and reward programmes, free use of our gym, meals whilst on duty, childcare voucher scheme, occupational health plan