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Head Linen Keeper

The Role

Head Linen Keeper

Melia White House Hotel are looking for a Head Linen Keeper to join the Housekeeping Team. We have a busy housekeeping department who are responsible for 581 bedrooms, 112 apartments, all guest areas, 9 meeting rooms, and numerous food and beverage outlets. We are looking for someone with excellent time management and organisational skills to help run this busy operation where no two days are the same!

As Head Linen Keeper you will responsible for performing various duties including;

  • Count all linen when receiving from the linen company and note all discrepancies and reject linen
  • Ensure all linen is transferred from the designated linen trolleys to the rooms‘ trolleys
  • Divide the linen to the designated floors according to the linen requests from all Housekeeping Supervisors
  • Ensure that all the maids cupboard are mopped and cleaned every day
  • Advise office co-ordinator when cleaning material need re-ordering
  • Assist in the spring cleaning program
  • Training and development of new and existing porters on Company’s Standard Operating Procedures
  • Carry out daily/monthly cleaning as directed
  • Deal with guest enquiries promptly and efficiently
  • Carry out weekly floor walks checking all porter’s area
  • Carry out on job training for staff in the department as necessary
  • To assist the Housekeeping Supervisors at any given time

Who are we looking for?

You will be an ambassador for excellent service, dealing efficiently with all requests and queries from guests and colleagues whilst maintaining the highest levels of service to the highest standards. You will have a positive attitude when working under pressure.

In return we offer a great working environment with learning & development opportunities available. If you are a strong leader and looking for your nex challenge we would love to hear from you.

The Hotel

Meliá Hotels & Resorts are located in major cities and tourist destinations across the world and are renowned for their perfect combination of design, functionality and privileged locations. Here at Meliá you’ll be working with a team of people who are passionate about what they do, day-in day-out, offering exceptional customer service. If you have an eye for detail, are constantly looking to improve and develop yourself every day in an environment that stands out from the mainstream of modern hospitality, then you belong with Meliá. It is not our job, it is our passion.
#onlyinmelia

London is one of the most vibrant cities in Europe and is home to world business, finance, shopping dining and the arts. Meliá White House is located in the heart of this cultural capital of the world, just a short walk from Regent’s Park. This 4-star deluxe hotel has 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a cocktail bar; a fitness centre and an executive lounge. The hotel’s unique location, award- winning food offering and true passion for service makes every stay a truly memorable experience.

Benefits

Recognition schemes, pension, “refer a friend” bonuses.
28 days’ holiday including 8 public holidays.
Meals on duty, uniform, season ticket loans.
Healthcare, Childcare Vouchers, Perkbox discounts.
Development including cross-training, development programmes and language classes.
Social events and paid volunteering.
Discounts for you, friends and family to stay at Meliá worldwide.