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Luggage Porter

The Role

Working closely with the Guest Experience Team you will need to offer a consistent high standard service by assisting guests and maintaining a lobby presence that offers a courteous and attentive service. In addition ensuring that guests receive a fast, efficient and friendly service in respect of carrying luggage.

Who are we looking for?
You will be an ambassador for excellent service, dealing efficiently with all requests and queries from guests whilst maintaining the highest levels of service to the highest standards. You will have a positive attitude when working under pressure and a second European language would be advantageous.

 

The Hotel

Meliá Hotels & Resorts are located in major cities and tourist destinations across the world and are renowned for their perfect combination of design, functionality and privileged locations. Here at Meliá you’ll be working with a team of people who are passionate about what they do, day-in day-out, offering exceptional customer service. If you have an eye for detail, are constantly looking to improve and develop yourself every day in an environment that stands out from the mainstream of modern hospitality, then you belong with Meliá. It is not our job, it is our passion.
#onlyinmelia

 

London is one of the most vibrant cities in Europe and is home to world business, finance, shopping dining and the arts. Meliá White House is located in the heart of this cultural capital of the world, just a short walk from Regent’s Park. This 4-star deluxe hotel has 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a cocktail bar; a fitness centre and an executive lounge. The hotel’s unique location, award- winning food offering and true passion for service makes every stay a truly memorable experience.

Benefits

Recognition schemes, pension, “refer a friend” bonuses.

28 days’ holiday including 8 public holidays.

Meals on duty, uniform, season ticket loans, healthcare, Perkbox discounts.

Development including cross-training, development programmes and language classes.

Social events and paid volunteering.

Discounts for you, friends and family to stay at Meliá worldwide.