TOPMAN Personal Shopping Assistant, Birmingham Bullring


Working Here

Our Birmingham Flagship is in the very busy Bullring Shopping Centre (which attracts over 35million visitors every year) and is our largest store in the Midlands. It has 2 floors with TOPSHOP being on the ground floor and sitting alongside TOPMAN on the 1st floor. It has a Management team of 15 and over 150 staff, making it one of the Top 10 in the business.

The Job

Our Personal Shopping Assistants know everything there is to know about the Topman product. They are there to ensure our clients receive a luxury shopping experience like no other. They are responsible for organising the appointments and ensuring a seamless operation for our customers, being an integral part of their personal shopping journey. 


Must Haves

  • Genuine love for TOPMAN and proud to be a Brand Ambassador.
  • Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
  • Strong awareness of local knowledge to pro-actively seek, anticipate and respond to shifting trends and new market opportunities.
  • Strong planning and organisational skills with the ability to react quickly with changing priorities.
  • Ability to work with enthusiasm and pace.
  • Showing a passion for driving sales, ensuring that wherever possible every customer is able to purchase the item they wanted either in store, or online.
  • A desire to progress, asking for support when required.

Added Extras

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.