Maintenance Team Member

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of Amba Hotel Charing Cross.

The Role

Join us delivering exceptional guest experiences

Amba Hotels are designed to help guests get more from their stay, event or special occasion, in truly amazing city centre locations across the world. Our people are carefully handpicked for their desire to deliver incredible, personalised experiences, enabled by the best and fastest technology available. It's really important to us that our people - our Ambassadors - share in these values and are always looking for new and exciting ways to do and give more. We believe that being as an Ambassador your role will involve much more than performing day-to-day tasks, it's about taking everything on with vigour and drive, showing that you're capable of stepping up when there's an opportunity to do so.

The Role on Offer:

As a Maintenance Team Member at the Amba Hotel Charing Cross, you will have the opportunity to work in a stunning Grade II listed building that has been renovated to provide world-class luxury and every modern advantage. As part of our team of Ambassadors you will carry out day to day maintenance to ensure that the building, rooms and public areas are running smoothly and appeal to our guests.

You will be more than a handyman though as all our roles have an element of multiskilling, you will work closely with other departments on all matters relating to repairs and maintenance department. At Amba Hotels we are all about personality and natural interactions with our guests an colleagues so you will need to demonstrate the ability to establish and promote good internal relationships, ensuring that we treat our internal and external customers with care and consideration.


What we look for

Our Perfect Ambassador

  • A passion for great service and a drive for guest satisfaction
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Able to create a positive first impression and be an ambassador for the Amba brand and glh
  • Ability to demonstrate commercial awareness within the context of their role
  • Comfortable facing the public
  • Empathetic and able to build relationships

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift