Hotel Sales Manager

Contract Type -
39 hours per week

Employment Type - Full Time

The 4 star Amba Hotel Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Amba Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.

The Role

The role of the Hotel Sales Manager is to drive incremental revenue into their base hotel in line with budget and future strategy. The Sales Manager's role will have the responsibility for both proactive sales with a secondary focus on the growth and relationship building of existing accounts to drive revenue expectations.
With 15 hotels and over 5000 bedrooms in London, the role also will also be responsible for identifying opportunities across the whole group of hotels.

 

JOB RESPONSIBILITIES / MAIN DUTIES

  • Have a clear understanding of the hotel business mix, budget strategy and support accordingly
  • Deliver the strategic business plan across each assigned segment of the business to achieve the expected revenue uplift
  • Consistently deliver on agreed weekly target activities and demonstrate results from the activity
  • Grow revenue and deliver market share growth through relationship building and understanding of our existing clients
  • Create a deep understanding of each client to unearth other revenue opportunities, i.e. Christmas parties, private dinners, London events etc.
  • Understand competitors business through site visits and Hotelligence reporting
  • To identify innovative ways to drive new sales leads with a structured follow up plan
  • To work closely with hotels within the group to align rate plans and pricing
  • Utilise salesforce.com to enrich client specific data to build a deep understanding of the accounts, the opportunities that exist and to share key information with the hotels
  • To completely understand the brand you are working within and feel confident presenting to internal and external customers
  • To support the Regional Director of Sales by working alongside the central Key Account Directors to develop opportunities for new business and to grow existing accounts
  • Support the RDoS in developing inbound international business from key markets and global strategic accounts
  • In conjunction with the RDoS work with the marketing teams to execute effective promotional strategies to drive incremental revenue
  • Support the central sales team at trade shows and TMC office visits
  • Be passionate about learning and developing your own skills and understanding of the industry
  • Expectation of the role is to develop opportunities for other hotels within the group

What we look for

  • Excellent Leadership Skills
  • Attention to detail
  • Great communication Skills
  • System knowledge
  • Organisational/planning skills
  • Adept in building new and existing relationships to develop a deep understanding of the account drivers
  • Target driven with strong influencing skills
  • Highly commercial and lives and breathes the key business measures
  • Can work collaboratively across the hotel and central teams
  • Adaptable to different markets & segments

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift