TOPSHOP Personal Shopper, London Knightsbridge

Sitting right in the middle of the very exclusive Brompton Road is our gorgeous Knightsbridge store. Architecturally it's stunning and our customers travel from all over the World to visit it. With over 80 staff, 9 Managers and 3 floors, it has the highest Average Transaction Value (ATV) in the business.

Our Personal Shopping department is famous for its unique shopping experience. The role of the Personal Shopper is to inspire the Personal Shopping Assistant to create an experience like no other. They are responsible for driving new business, whilst also maintaining great relationships with their current clients. Working closely with Head Office and the store Management teams, they also organise events to drive footfall into the store.

• Currently a Personal Shopper in a similar fashion environment (with a current client base).
• Genuine love for TOPSHOP and proud to be a Brand Ambassador.
• Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
• The ability to network across all levels.
• Genuine love for TOPSHOP and proud to be a Brand Ambassador.
• Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
• Strong understanding of how to use commercial tools in order to effectively identify risks and opportunities.
• Awareness of local knowledge to pro-actively seek, anticipate and respond to shifting trends and new market opportunities.
• Engaging leadership style that empowers the team.
• Proactive approach to self-development as well as the development of others.
• Willingness to take responsibility and accountability for making decisions and communicating them effectively to the team.
• Creating a culture where wellbeing matters and good performance is rewarded and recognised.
• Ability to react quickly to changing situations, and delivering at pace.
• Willingness to work late nights and early starts when required.

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.