TOPSHOP Personal Shopping Assistant, Manchester Arndale


Working Here

Our Manchester Arndale store is smack bang in the centre of the Arndale Shopping Centre (which just so happens to be the largest shopping centre in a City Centre in the whole of Europe!) The city has over 90,000 students . which makes Arndale a really cool place to shop and work. The store is split over 3 floors (2 for TOPSHOP and 1 for TOPMAN - which is actually the largest TOPMAN in the business). It has over 200 team members and 15 Managers, the pace is unreal and the atmosphere keeps our customers coming back for more.

The Job

Our Personal Shopping Assistants know everything there is to know about the Topshop product. They are there to ensure our clients receive a luxury shopping experience like no other. They are responsible for organising the appointments and ensuring a seamless operation for our customers, being an integral part of their personal shopping journey. 


Must Haves

  • Genuine love for TOPSHOP and proud to be a Brand Ambassador.
  • Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
  • Strong awareness of local knowledge to pro-actively seek, anticipate and respond to shifting trends and new market opportunities.
  • Strong planning and organisational skills with the ability to react quickly with changing priorities.
  • Ability to work with enthusiasm and pace.
  • Showing a passion for driving sales, ensuring that wherever possible every customer is able to purchase the item they wanted either in store, or online.
  • A desire to progress, asking for support when required.

Added Extras

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.