TOPSHOP Personal Shopping Assistant, Full-Time, Liverpool

Working Here

Our Liverpool store is extremely unique and other than Oxford Circus it is the only other store that trades over 4 floors. Architecturally it's stunning and although it sits on the outskirts of Liverpool ONE it's one of our busiest stores and is one of the Top 10 turnover stores in the business. It has a team of over 170 staff and a Management team of 14. The pace is unreal and the atmosphere keeps our customers in Liverpool coming back for more.

The Job

Our Personal Shopping Assistants know everything there is to know about the Topshop product. They are there to ensure our clients receive a luxury shopping experience like no other. They are responsible for organising the appointments and ensuring a seamless operation for our customers, being an integral part of their personal shopping journey.

Must Haves

  • Genuine love for TOPSHOP and proud to be a Brand Ambassador.
  • Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
  • Strong awareness of local knowledge to pro-actively seek, anticipate and respond to shifting trends and new market opportunities.
  • Strong planning and organisational skills with the ability to react quickly with changing priorities.
  • Ability to work with enthusiasm and pace.
  • Showing a passion for driving sales, ensuring that wherever possible every customer is able to purchase the item they wanted either in store, or online.
  • A desire to progress, asking for support when required.

Added Extras

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.