TOPSHOP / TOPMAN Deputy Service Manager, Liverpool

£19.000 - £22.000

Working Here

Our Liverpool store is extremely unique and other than Oxford Circus it is the only other store that trades over 4 floors. Architecturally it's stunning and although it sits on the outskirts of Liverpool ONE it's one of our busiest stores and is one of the Top 10 turnover stores in the business. It has a team of over 100 staff and a Management team of 10. The pace is unreal and the atmosphere keeps our customers in Liverpool coming back for more.

The Job

Our Deputy Service Managers are multi-talented and can turn their hand to anything. They have a variety of focus areas which means they are always learning new things. They are repsonbile for nurturing and growing sales and service focussed teams to drive the retail business forward, alongside being responsible for supporting all operations within store, both front and back of house.

Must Haves

  • Management experience in a retail environment (ideally Fashion).
  • Genuine love for TOPSHOP TOPMAN and proud to be a Brand Ambassador.
  • Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
  • Strong understanding of how to use commercial tools to create a good balance between visual and commercial.
  • Strong awareness of local knowledge to pro-actively seek, anticipate and respond to shifting trends and new market opportunities.
  • Engaging and fun Leadership style that empowers the team with the ability to give feedback.
  • Self aware and proactive approach to self development as well as the development of others.
  • Creating a culture where well-being matters and good performance is rewarded and recognised.
  • Ability to react quickly to changing situations, and delivering at pace.

Added Extras

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.