UX Coordinator

Working Here

Meetings, mood boards and strategy - it's all in a day's work here at head office. No time to sit back on our heels, this is the hub that powers everything we do. From fashion-forward designers to in-the-know buyers, our team at Topshop Topman HQ is unrivalled for talent. It's fast-paced, exciting and the perfect place to build a career in fashion. Join any part of the business, from Marketing to Finance, and you will shape the future of the most directional brands on the high-street.

The Job


  • Create sketches, wireframes, user journeys and prototypes to define the information architecture and flows to translate business objectives into user-centric solutions.
  • Create user-friendly interaction designs for both web and native iOS and Android app experiences.
  • Present flows and experiences to project team, senior management and IT, encouraging collaboration to create best-in-class solutions.
  • Contribute to the experience of brand campaigns and creative projects in collaboration with design, editorial and marketing teams to deliver innovate, new and relevant experiences.
  • Work alongside a talented team of digital designers to make sure all UX recommendations and best practices are translated in design; act as a consultant throughout the process.
  • Collaborate with Analytics team to lead user research plans, briefs and analysis
  • Be the voice of UX at all times, driving customer centric recommendations through analytics and user research.
  • Identify and troubleshoot UX problems (e.g. responsiveness).
  • Approach experience design conceptually thinking about the whole experience to create new and creative user-journeys.

Must Haves

  • Experience within Digital User Experience or Usability, preferably working within fashion, retail or a creative industry (startup and agency experience welcome).
  • Fluent with design software and wireframing tools (Sketch, InVision, Photoshop).
  • Specific experience enhancing and creating new experiences across mobile-first and/or native apps (iOS and Android).
  • Experience with responsive design.
  • Understanding of product development, user experience disciplines, and agile development methodologies.
  • Must be a proactive problem solver and able to multitask across a variety of projects / products
  • Self-motivated, team spirit and strong communication skills required
  • Able to collaborate with various stakeholders is key
  • Enthusiastic, curious and full of creative ideas and user centric solutions
  • Up to speed with the latest design, app and technology trends in the fashion industry and beyond
  • Passionate about what people really need, and how we can create the right experience to give it to them.
  • Understanding of HTML, CSS capabilities is preferable
  • Relevant degree level qualification or the equivalent
  • Portfolio of UX projects

Added Extras

From bonus schemes to season ticket loans, that make your commute a little easier, we offer a range benefits here at head office. We make the most out of our staff discount across The Arcadia Group and a range of brands externally.

As well as this we have lots of exciting things that happen throughout the year, to say a big thanks for all the hard work our great teams put in.