Retail Operations Assistant, New York Broadway

Working Here

Our US Head Office is located in the heart of Soho, located above our first US Flagship. The functions we have in the US Head Office are Press and Marketing, Buying and Merchandising, Design, Retail Operations and Human Resources. It's an every-changing environment with daily visitors from our business partners around the world. With the "Soho Loft" layout and the natural light it makes a great space for our Press Showroom which also offers a creative, collaborative and vibrant atmosphere for all employees.

The Job

We are recruiting an exciting new role for the US Head Office Team.  As the US Retail operations Assistant you provide administrative support to the US Head of Retail and partner with the Retail Operations Manager to support all aspects of operations with retail stores across the US

In this specialist role you will be confident, approachable, and vibrant with the ability to communicate effectively across all levels of Seniority. You will build and utilize strong relationships with the US Head Office team, selected UK Head Office contacts and the US retail stores.


You are numerate, analytical and excellent at problem solving. You manage your time effectively, deliver on agreed commitments and prioritise service at all times. You work with pace and energy to reflect the ever changing demands of our business. Your key responsibilities include complex diary management, co-ordinating travel arrangements, management of correspondence and supporting on the research, delivery and presentation of project work relating to the Retail Strategy.

Must Haves

• Exceptional internal & external customers service skills
• Strong communication and organizational skills
• Fluent in Microsoft office applications (including; Word, Excel and Power point)
• Enjoy working in a fast-paced and ever changing climate
• Role model exceptional internal and external customers service
• Have an infinity with the Brand identity

Added Extras

• Paid Time Off
• Staff Discount
• Fashion Role Model Allowance
• Wageworks Commuter Benefit
• 401k Scheme
• Development Opportunities
• Health Care (Medical, Dental & Vision) – Full Time Only