Senior Online Trading Manager - TOPSHOP TOPMAN

Working Here

Our Global Vision is to be the world’s fashion authorities. Endorsed by opinion formers and accessible to everyone, we are authentic British Brands with world-class standards. Fashion insiders that constantly innovate through a brave and irreverent approach; providing fashion leadership to style-minded individuals.

As a Senior Online Trading Manager you will be responsible for developing the Online Treading Strategy for TOPSHOP TOPMAN.

The Job

  • Planning, developing and delivering the online trading strategy.
  • Supporting on the Online sales and marketing development plan.
  • Owning the online calendar (Key market promotions and events).
  • Responsible for increasing conversion and revenue.
  • Developing a successful trading plan.
  • Responsible for Developing and executing a promotional strategy (deals/offers/price points).
  • Identifying product opportunities & analysing shopping trends and behaviour.
  • Working with the Marketing, CRM and Acquisition teams to drive site awareness and sales performance.
  • Responsible for the retention of established customer base & recruitment of new customers.
  • Defining and communicating a clear vision of the future, which translates into goals and targets.
  • Reporting on sales, key metrics and promotions in daily, weekly and monthly trade meetings .
  • Using website analytics to monitor KPI’s and make recommendations for improvement.
  • Quickly analyses trading patterns with sufficient level of detail to ensure appropriate action is taken.
  • Identifies promotional / marketing opportunities for Online and evaluates the traffic, stock and sales implications of the proposed activity.
  • Works with Head of Online Trading and Digital Director on top level strategy.
  • Will be a key member of the Senior Digital management team to form the TOPSHOP TOPMAN strategy
  • Leads online strategy and guides team.
  • Liaises with the Core Merchandising teams to potentialise the Online performance.
  • Your team will provide accurate seasonal, department and weekly forecasts, and accurate DC forecasts to minimise costs.
  • Demonstrating innovative ideas which support business growth.
  • Proactive with driving own development.
  • Enjoys working in a fast paced, high energy environment

Must Haves

  • Passion for the TOPSHOP TOPMAN Brands and strong customer knowledge.
  • Ability to shift focus to business priorities as needed and excited by change.
  • Experience in setting clear departmental targets and goals.
  • Displays an in-depth, customer-focused knowledge of the online market.
  • Acts in pivotal role for teams and internal functions to co-ordinate projects and provide two-way communication.
  • Builds and maintains a strong and varied network of contacts especially ( Merchandising teams and other Digital Senior Trading managers).
  • Market and Customer Focus – a good understanding of Online competition and the Online customer.
  • Coordinates across ecommerce functions to deliver and implement strategy.
  • Develops a high performing team who are able to react to trade at pace.
  • Provides positive leadership supporting Brand & Ecommerce strategy.

Added Extras

  • Early finish Fridays during Summer!
  • 25% discount across all our fab 8 brands to shop until you drop
  • Stunning London offices with a restaurant, bar and beauty salon to always look and feel your best
  • Regular sample sales to refresh your wardrobe at fractional prices
  • Fun, inspiring and ambitious colleagues pushing the boundaries across the whole business
  • Regular competitions to win amazing prizes
  • Events to support our diverse range of charities


We regret, due to volume, only suitable applicants will be contacted


You’ll find every Arcadia brand shares the same values.

We all start with letting people be themselves. We are informal while professional, and we are all about mixing fun with commercial nous. Throughout your career with us we will help you develop, and give you the chance to influence our future. It's not only our products but our people who drive our success. Our people are at the heart of everything we do.