TOPSHOP / TOPMAN In Store Press Assistant, London Oxford Circus

£8.00 - £8.65

Working Here

Our Oxford Circus Flagship store really is a 'one - off'. Our customers travel from all over the World to get a glimpse of what's going on behind the doors of our unique and iconic store. The store trades off 5 floors and total's 95,000 square foot of selling space, making it the largest store in the business! It receives 100's of new lines every week, so there is always something new and exciting to see. The pace is like no other and the atmosphere is unreal, keeping our customers coming back for more.

The Job

As In store Press Assistant you will work within a small team within the store’s specialist operations department. You would be the main point of contact in store for all press appointments. Supporting the press office by conducting store appointments for the loaning of all product types for different media. Dealing with press in a professional manner, making sure pieces are transferred out and returned in good condition and within the appropriate timescale are key elements of your role. You will offer exceptional service and represent the brand confidently, whilst understanding the brands market place.

Must Haves

  • You offer exceptional service and represent the brand confidently, whilst understanding the brands market place.
  • You have a well-rounded knowledge of fashion media, whilst understanding the position in which Topshop/Topman sits.
  • You maintain excellent customer service whilst taking press appointments and following up on returning products.
  • You build relationships in store and within the press team to support the department.
  • You keep communication clear and consistent whilst dealing with the press (external), store and press teams (internally) day to day.
  • You are creative, whilst being able to interpret briefs
  • You are able to deal with difficult customer or clients in the correct way, ensuring the customer or client are always looked after.
  • You deal with the pressure of high profile clients and are able to change plans and adapt to the challenges of working in our Oxford Circus Flagship.
  • You demonstrate an ability to react quickly to changing situations and deliver at pace.
  • You are responsible for transferring out stock quickly and efficiently without error.
  • You are responsible for liaising with couriers and are able to meet fast deadlines.
  • You are self-motivated and confident being able to work alone and as part of a team.
  • You are confident working with computers with a good knowledge of Word and Excel

Added Extras

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.