Shop Fitter, Miami Aventura

Working Here

We’re so excited to be opening our first TOPSHOP TOPMAN Miami store. Our 11th store in the US is going to be opening within Aventura Mall’s amazing new extension in late 2017. This fab new concept store will span two levels, with 12,700 square feet dedicated to TOPSHOP on the second floor and a 5,600 square feet TOPMAN on the first floor. The Aventura Mall is Miami’s premier fashion destination and one of America’s most visited shopping centers according to Travel + Leisure magazine, Aventura Mall features a collection of upscale boutiques and more than 300 of the world’s most iconic retailers.

The Job

Customer
• Recognized for delivering an exceptional internal and external customer experience
• ‘Connect with customers’ by demonstrating a flexible service and selling style
• Develop knowledge needed to answer any customer question, demonstrating ‘know your stuff’
• When involved in a difficult customer situation, actively seek advice from a Team Lead or Manager
• Manage time and tasks effectively, putting the needs of the customer first to ensure that tasks don’t impact on the customer experience


Store
• Utilize knowledge of OSHA regulations and guidelines to maintain a safe environment
• Keep up to date with what’s happening in the brand and the latest trends and product
• Utilize all tools and checks to ensure the building is safely opened and closed
• Demonstrate a working knowledge of store owned equipment to preform repairs through all areas of the building
• Highlight any opportunities to do things better to the Team Lead and Management Team
• Maintain all required tools and equipment utilized to preform preventative maintenance, escalating risks and opportunities to management
• Complete activities that support the execution of ad-hoc projects to enhance the stores aesthetic
• Play an active part in delivering daily targets and goals for the store
• Maintain housekeeping and perfect operation standards of all project areas
• Maintain a safe environment for your team and customers by following health and Safety guidelines
• Support Management Team to deliver a customer ready environment, identifying required supplies, repair parts and maintenance projects
• Accurately record maintenance activity throughout the building
• Deliver on any Duties of Responsibilities (DORs) or projects assigned by the management team
• Knowledge and adherence to all company policies and procedures

Team
• Utilize knowledge of OSHA regulations and guidelines to maintain a safe environment
• Keep up to date with what’s happening in the brand and the latest trends and product
• Utilize all tools and checks to ensure the building is safely opened and closed
• Demonstrate a working knowledge of store owned equipment to preform repairs through all areas of the building
• Highlight any opportunities to do things better to the Team Lead and Management Team
• Maintain all required tools and equipment utilized to preform preventative maintenance, escalating risks and opportunities to management
• Complete activities that support the execution of ad-hoc projects to enhance the stores aesthetic
• Play an active part in delivering daily targets and goals for the store
• Maintain housekeeping and perfect operation standards of all project areas
• Maintain a safe environment for your team and customers by following health and Safety guidelines
• Support Management Team to deliver a customer ready environment, identifying required supplies, repair parts and maintenance projects
• Accurately record maintenance activity throughout the building
• Deliver on any Duties of Responsibilities (DORs) or projects assigned by the management team
• Knowledge and adherence to all company policies and procedures

Must Haves

• Experience in a maintenance/cleaning role
• Enjoy working in a fast-paced and ever changing climate
• Strong focus achieving success across a range of key performance indicators
• Role model exceptional internal and external customers service
• Open Availability to suit the business needs (including weekends and occasional nights)
• Have an infinity with the Brand identity

Added Extras

• Paid Time Off
• Staff Discount
• Fashion Role Model Allowance
• Wageworks Commuter Benefit
• 401k Scheme
• Development Opportunities
• Health Care (Medical, Dental & Vision) – Full Time Only