Careers at B. Braun


	Customer Care Distribution Finance Human Resources Information Technology Marketing and Communications Purchasing Sales Support Functions Customer Care The customer care team pride themselves on providing excellent customer service. The Customer Care team are the main point of telephone contact for all customer calls approximately 10,000 externally calls per month. Some of the activities that the Customer Care team are responble for include: Receiving and expediting customer orders Providing a high level of customer support by dealing with any type of customer enquiry that has been received through the customer care contact centre. Providing internal support to our field based sales colleagues. Maintaining pricing and customer contract information Change control maintainence of product master data Customer complaints administration Sales and Marketing support including key account maintainence The team receive continuous training and support to ensure that they are equipped to answer our customer’s questions professionally and efficiently so they can meet our customer needs and expectations, this helps to ensure that our customers keep coming back! Within Customer Care there are a number of job roles including : Customer Care Order Inputters Customer Care Coordinators – telephones Team Leaders Senior Coordinators Returns Coordinators Pricing and Change Control Coordinators Quality Complaints Coordinators Sales and Marketing Support Receptionists Team Trainers Click here to view vacancies within Customer Care. <<back to top Distribution The Distribution Centre is the hub of the B. Braun's UK Goods Receipt, Storage and Distribution network, receiving products from the group's factories and warehouses around the world and despatching orders to our many and varied customers in the UK and overseas. This is carried out in line with the requirements of the various regulatory bodies governing the distribution and storage of medical products and to the high standards of service our customers require. Our goal is to deliver all customers orders to them accurately, efficiently and on time by optimising the hardware and software at our disposal and by focusing and developing our team in order to achieve this level of service. Within Distribution there are a number of job roles including : Distribution Administrator Operations Support Manager Facilities Development Manager Sales Support Coordinator Distribution Operative Operations Support Manager Click here to view vacancies within Distribution. <<back to top Finance A key service function to the organisation. The primary role is to provide the information and the expertise to measure the progress of the organisation towards achieving its business strategy. With the strategic board the finance department must control the direction of the organisation acting as "policeman" to challenge the decisions of the management team and to measure the efficiency of strategy implementation. The department also performs essential housekeeping tasks necessary to keep the organisation operating. For example, paying suppliers, processing expense claims, collecting debt and dealing with statutory and taxation affairs. Within Finance there are a number of job roles including : Finance Manager Financial Controller Assistant to Financial Controller Purchase Ledger Credit Controller Click here to view vacancies within Finance. <<back to top Human Resources The HR function is fundamental in providing an environment where colleagues can access their true potential. Through training and developing our people, we encourage and support them so they are able to do their best at work. We provide an environment that is challenging, inspiring and fun so that our people want to stay. In order to create a great atmosphere and team spirit, our challenge is to recruit the right people in the right teams. Team Spirit is the way of life at B. Braun, giving praise and feedback regularly to our people through our performance management system helps us to maintain a positive tone and a healthy place to work. We offer attractive salary & benefits packages and many other forms of recognition. Our Family Friendly policies and opportunities for flexible working are second to none as they help us to attract and retain the very best people in a company where communication is open and staff feel valued and part of our family culture. Within HR there are a number of job roles including : HR Manager HR Advisor HR Assistant Payroll Executive Training & Development Manager Training & Development Advisor Click here to view vacancies within HR. <<back to top Information Technology The B. Braun global business is supported by two main software systems, SAP and Lotus Notes. These two applications provide the company with the necessary functionality to operate. With B. Braun being a German based company the main Data centre is in our head office in Melsungen. All SAP servers are housed and managed in Germany, yet the software is currently supported locally. Within the UK function is a small team of professionals, committed to providing quality support and technical services. Working alongside all divisions and departments, innovation and creative problem solving is encouraged to ensure the best service possible for the company. Within IT there are a number of job roles including : Development Manager SAP Developer Lotus Notes Specialist Database Administrator Helpdesk Administrator PC Support Analyst Click here for vacancies within IT. <<back to top Marketing and Communications Academia – Marketing Communications Providing a unique communications portal for all sales divisions the Academia Communications team are responsible for project managing all marketing activities from concept, through procurement, to delivery. Offering expertise in event planning, direct mail, branded merchandise and web design we are a full service marketing organisation dedicated to providing top class service whilst ensuring value for money is maintained. Academia Education *Aesculap Academia – ‘Communication and education to promote excellence in medical science’* Aesculap Academia is B. Braun’s medical and surgical training and education subsidiary, and is part of B. Braun’s global network of training centres operating across all divisions of the company. Aesculap Academia organizes a comprehensive range of medical and surgical training courses for all disciplines of modern medicine and surgery and has won international professional recognition for the high quality of its educational programmes in the UK. Within Marketing and Communications there are a number of job roles including : Marketing Communications Manager Marketing Specialist Marketing Assistant Media Manager Academia Events Manager Events Coordinator Click here for vacancies within Marketing & Communications. <<back to top Purchasing Purchasing Department - The right products in the right place at the right time, that's what Purchasing at B. Braun is all about and with such a diverse range of products, more than 35000, it's no mean feat. We source products on a global basis and hold more than 15,000 stocked lines in our warehouse in Sheffield. Our Inventory Team is responsible for four key processes within the Supply Chain Function, Inventory Management - controlling stock values and product availability, Customer Back-order Management - ensuring the customers stock requirements are met, Supplier Management - on a truly global scale and Demand Planning & Forecasting. In addition, Central Purchasing is all about Cost Saving, Service Level Improvements and Internal Process improvements to reduce costs. Our team of three control/negotiate all major contracts for goods and services to the UK business generating savings every year of around £500,000. Within Purchasing there are a number of job roles including : Buyer Purchasing Administrator Contracts Manager Samples and Literature Coordinator Sales Support Coordinator Click here for vacancies within Purchasing. <<back to top Sales Support Functions Each of the three sales Divisions are assisted by teams of qualified individuals who provide and maintain a high degree of technical and logistical support to their business group. Within each of the sales divisions there are a number of job roles including : Sales Support Administrative Assistant Secretary/PA Project Administrator Business Support Coordinator Product Support Tendering Administrator Click here for vacancies in Sales Support. <<back to top

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